Ratings based on 397 Verified Reviews

4.6 out of 5
83% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Oct 2024
2 out of 5
by A verified traveler

Posted 30 Jul 2024
前日山河に泊まったが、同じような値段で、部屋、風呂、料理において、わかばが劣っているのを強く感じた。
5 out of 5
by A verified traveler

Posted 11 Jul 2024
Relaxing place to unplug from everyday life.
5 out of 5
by A verified traveler from bainbridge island

Posted 31 May 2024
Excellent onsen experience with magical outdoor onsen. Good food served in room
5 out of 5
by A verified traveler

Special, warm ryokan stay

Posted 4 Apr 2024 on Hotels
We absolutely loved our stay. The setting was gorgeous. The onsens were so lovely. The food was great and the service was warm and friendly. We would highly recommend it. My only issue was that the bed and and pillow were both very hard.
5 out of 5
by A verified traveler

Posted 28 Mar 2024
The service of the staff is impeccable!! They greeted us cheerfully right from the moment we arrived. All the staff are very helpful and made us feel at home right away! The food was delicious and the portions were generous!! We strongly recommend this place!!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Mar 2024
5 out of 5
by A verified traveler

Posted 8 Feb 2024
Absolutely lovely ryokan in Kurokawa Onsen. It is located fairly centrally, right by the bus stop and a short walk to the main shopping area. We booked a room with a private onsen. It was beautiful, spacious, and immaculately clean. Meals were served in the room, and we were given a choice of the time we wanted to have them. The food was delicious and beautifully presented. The baths were lovely, with both an indoor and outdoor open air portion. They are tattoo friendly. The staff were all very kind and welcoming.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Jan 2024
5 out of 5
by A verified traveler

Posted 4 Dec 2023
Great stay overall. Food was excellent and onsen was great. There’s private onsen available for reservation and it’s free. Staff were very courteous and helpful. There’s nothing around the ryokan so don’t expect to have a shopping street there.