Ratings based on 193 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
Staff and food services were excellent. Food were delicious. Room cleanliness were disappointed because spider webs noted on room ceiling fan and poles, and a live big cockroach found inside the closet.
by A verified traveler
Posted 14 May 2024
Amazing property walking distance to town. Helpful staff. Having an in room hot spring bath was cool.
by A verified traveler
Posted 18 Oct 2023
A beautiful inn in the heart of Kurokawa Onsen, just steps away from the shops and the Information Center. The grounds are beautifully appointed, and the selection of private chartered baths is wonderful. The public baths are spacious and comfortable. The atmosphere is quiet and elegant, so if you are looking for something more casual this may not be the place for you; but if you want a luxury experience this is it.
by A verified traveler
Great stay & friendly staffs
Posted 26 Jun 2023 on HotelsStaffs are very welcoming and friendly. Feels great to stay at this hotel.
by A verified traveler
Posted 5 Feb 2023
This is the best onsen hotel I have ever tried. If I can give them 6 stars, they deserve it. Not only service is good, food, decoration and amenities, as well as onsen are far more beyond my expectation. I would love to come back again. If only they sell their body soap, it will be even better because it’s quality is high and smell good.
by A verified traveler
Posted 2 Nov 2021
We had a wonderful time at Noshiyu, Environment was sooo pretty, there was several different type of Bath (Onsen), we was able to enjoy within a property. Also, Food was perfectly prepared. I would love to come back again with my friends and family!
by A verified traveler
Beautiful historic onsen
Posted 11 May 2021 on HotelsVery beautiful property with very helpful and kind staff. Very relaxing. I highly recommend
by A verified traveler
Traditional ryokan stay
Posted 1 Jan 2020 on HotelsNice traditional ryokan
by A verified traveler from Seattle
Posted 30 Jul 2019
We stayed one night in a room with an indoor bath - lovely experience. The coursed summer dinner menu was filled with various seafood dishes and beef with a cauliflower puree with burnt creme for dessert. The breakfast was in typical Japanese style - fresh fish, rice, miso, egg, pickles and so much more. Both the indoor and outdoor shared baths were lovely especially the outdoor bath. We didn't try any of the family baths since we had one in our room. The rooms are older but that didn't take away from the experience and the grounds were beautiful. Service was attentive and friendly. Would stay here again.
by A verified traveler from Kuala Lumpur
Posted 14 Jul 2019
Very good experience & they even provide me valet service to park my car. They greet me with welcome drink and snacks & explain clearly on the facilities upon arrival. Good onsen experience with indoor & outdoor views. It is sad that the time i am visiting is on early July which is rainy season and i cant take full staying & onsen experience there. The breakfast prepared is also very unique & tasty.
