Ratings based on 242 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Dec 2024
I love this hotel, but the cleaning person didn’t clean well.
The bathroom sink was not clean. Yellow water stains were left.
There was also debris left on the floor of the room.
Comment from Hotel Management
11 Dec 2024 by ホテル グラン・ココエ倉敷 宿泊部 フロント, Hotel Management
Thank you for taking the time to share your feedback with us. We are thrilled to hear that you love our hotel, but we sincerely apologize for the cleanliness issues you encountered during your stay. Your comments regarding the bathroom sink and the debris on the floor are concerning, and we will address these matters with our housekeeping team to ensure that our standards are consistently met. We appreciate your understanding and hope to have the opportunity to welcome you back for an even better experience in the future. Thank you once again for your valuable input.
by A verified traveler
Posted 2 Sep 2024
I am
Impressed on the staff excellent service
Comment from Hotel Management
3 Sep 2024 by ホテル グラン・ココエ倉敷 宿泊部 フロント, Hotel Management
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.
by A verified traveler
Posted 13 Jun 2024 on Hotels
by A verified traveler from Houston
Posted 7 Jun 2024
Great location
Comment from Hotel Management
16 Jun 2024 by ホテル グラン・ココエ倉敷 くちこみ担当, Hotel Management
This time, thank you for staying at our hotel from some hotels.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .
by A verified traveler
Near station and old town
Posted 7 Jun 2024 on HotelsGreat hotel, near the old district, a few minutes from the station.
Nice beds, pillows a bit hard.
by A verified traveler
Posted 25 May 2024
Clean
Comment from Hotel Management
28 May 2024 by ホテル グラン・ココエ倉敷 くちこみ担当, Hotel Management
この度はご宿泊頂き誠にありがとうございます。また、多くのホテルの中からお選び頂き、心より感謝いたします。次回も是非当ホテルをご利用頂きますよう、従業員一同、心よりお待ち申し上げております。
by A verified traveler
Posted 1 May 2024
Very near to the train station and main sight seeing spots.
Reasonably sized room with a comfy bed.
Clean.
Great facilities for the male onsen. Includes sauna and cold pool.
Would stay again. Highly recommended.
Comment from Hotel Management
3 May 2024 by ホテル グラン・ココエ倉敷 くちこみ担当, Hotel Management
この度は当ホテルにご宿泊頂き誠にありがとうございます。お褒めの言葉を頂戴し嬉しいかぎりでございます。これからもより良いサービスをご提供できますよう一同精進して参ります。皆様のまたのお帰りを心よりお待ち申し上げます。
by A verified traveler from Garden Grove
Posted 13 Apr 2024
Looks brand new !!!! Great room with 3 chairs and room for parking 3 suitcases open! The public bath is superior.
Comment from Hotel Management
14 Apr 2024 by ホテル グラン・ココエ倉敷 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.
by A verified traveler
Posted 1 Apr 2024
Lovely newer style hotel near to attractions and lots of dining options near by
Comment from Hotel Management
7 Apr 2024 by ホテル グラン・ココエ倉敷 くちこみ担当, Hotel Management
This time, thank you for staying at our hotel from some hotels.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.
by A verified traveler
Posted 2 Mar 2024
Very clean tidy and brand new
Comment from Hotel Management
5 Mar 2024 by ホテル グラン・ココエ倉敷 くちこみ担当, Hotel Management
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.
