Ratings based on 142 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Apr 2024 on Wotif
For a western traveller, this place is so great. Washing machine in room really helps travellers. The bath is big and beds are comfortable and the bar downstairs is great place for a drink. So quiet too. No cars in this part of town!
by A verified traveler
Fantastically cool
Posted 16 Jun 2021 on HotelsA very cool and enjoyable place with friendly staff right in the heart of old Kurashikishi.
by A verified traveler
Posted 5 Aug 2019
着替えさえあれば他何もいりません。アメニティが万全です
by A verified traveler
Posted 8 May 2019 on Hotels
by A verified traveler
Posted 3 Apr 2019
The common area which is also a cafe is quite unique and interesting, the staff very helpful and we had a washing machine in our room!
by A verified traveler
The serving staff is very helpful
Posted 3 Jan 2019 on HotelsHappy to stay this designed place
by A verified traveler
Posted 26 Nov 2018 on Hotels
I really tried to enjoy my stay at this place, but a few negatives has left a bitter taste to my mouth during our stay.
The staff at the check-in were too "cool" to be true, as they just did the procedure like robots without any kind of warm greetings, which to me is a big no no as Japanese are renowned for their hospitality excellence (omotenashi). The girl who showed us to our room was also the "cool" type of person who did not speak a word to us and just like a robot. Having said that the staff at the breakfast bar and checking-out the next morning were much better as they greet us with smile and provided much better service.
The cleanness of the room we stayed in were a big negative as I can see dust all over the furniture throughout the room. Dusts were covering the air conditioner, door frames, lamps, and window sills. This again was shocking to us as we've stayed in many Japanese hotels/hostels the cleanness is always a number one priority and we never could find any room that was dirty. But this room changes everything and we were truly disappointed and dumbfumded that why the room was not kept clean to a certain standard.
All in all I think this place is nice and trendy, with some good designs throughout the interior. However based on my experience I would not recommend this place to my friends and family as I would always rate cleanness and service over the look and feel of a place. Please improve as I think this place has a lot of potential to be great.
by A verified traveler
Posted 19 Oct 2018
by A verified traveler
Posted 10 Jun 2018
Great location and lovely bar
by A verified traveler
Posted 22 Apr 2018 on Hotels
