Ratings based on 269 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Jun 2024 on Hotels
Very good room. Modern and functional, small but didn't feel cramped. The hotel even had a sento (traditional public bath), which was nice. The hotel is located close to many of Kurashiki's attractions, but is ~15 minute walk from Kurashiki station which was slightly inconvenient with luggage, but not a major issue.
Had a bizzare interaction with one particular staff member during check-in who was extremely rude and condescending for seemingly no reason. Did not encounter him again during my short stay and ultimately had no effect and I ended up having a wonderful stay regardless. It was just a very strange experience...
Comment from Hotel Management
24 Jun 2024 by Green Rich Hotel Kurashiki Ekimae Front Matsumoto, Hotel Management
Thank you very much for staying at Green Rich Hotel Kurashiki Ekimae. Thank you again for taking the time out of your busy schedule to give us your valuable feedback. Our hotel is close to Kurashiki Station, shopping streets, and the Bikan Historical Quarter, making it a convenient location for sightseeing. However, we apologize for the inconvenience caused by the staff's response. We will continue to strive to be a better hotel so that our customers will be satisfied. We hope you will use our hotel again when you are in the area.
by A verified traveler
Posted 29 Feb 2024
The staff including front desk and especially housekeeping were so kind and attentive. Only thing I did not like about this hotel was the requirement that I go get any amenities myself from the lobby including laundry soap. Also, a bottle of water left in the room would have been appreciated after a long train ride and walk to the hotel
Comment from Hotel Management
29 Feb 2024 by Green Rich Hotel Kurashiki Ekimae Front Nojima, Hotel Management
Thank you very much for staying at Green Rich Hotel Kurashiki Ekimae. Thank you again for taking the time out of your busy schedule to post a review.We are glad to hear that you were satisfied with the service provided by our front desk and housekeeping staff.However, we apologize for not being able to meet your expectations regarding the location of amenities and drink service. We will continue to strive to be a better hotel so that our customers will be satisfied. We apologize for the inconvenience, but we hope you will use our hotel again when you are in the area. Thank you for your post.
by A verified traveler
False information
Posted 3 Jan 2024 on HotelsWe reserved two connected rooms, but figured out that this hotel does not have such capabilities of making two adjacent rooms connected by an inner door between them. We were given two rooms on two different floors. It is just that the website did not give accurate information in this regard.
Comment from Hotel Management
10 Jan 2024 by グリーンリッチホテル倉敷駅前 フロント野島, Hotel Management
Thank you very much for staying at Green Rich Hotel Kurashiki Ekimae. Thank you again for taking the time out of your busy schedule to write a review. There is only one premium twin room per floor. We apologize for the inconvenience that the information on the website was difficult to understand. If you are in the area, please use Green Rich Hotel Kurashiki Ekimae.
by A verified traveler
Posted 22 Oct 2023 on Hotels
Comment from Hotel Management
25 Oct 2023 by グリーンリッチホテル倉敷駅前 フロント野口, Hotel Management
この度はグリーンリッチホテル倉敷駅前にご宿泊いただきまして誠にありがとうございます。また、数ある宿泊施設の中より当館をお選びいただきまして重ねて御礼申し上げます。また倉敷へお立ち寄りの際には私どものホテルをお選びいただけましたら幸いでございます。 またのご利用を心よりお待ちしております。
by A verified traveler
Posted 23 Aug 2023 on Wotif
Great new property
Comment from Hotel Management
24 Aug 2023 by Green Rich Hotel Kurashiki Ekimae Front Nojima, Hotel Management
Thank you for using Green Rich Hotel Kurashiki Ekimae. Also, thank you again for your comments during your busy schedule. We are very happy to hear that you were generally satisfied with your stay. All the staff will continue to work hard every day, so we look forward to welcoming you to Green Rich Hotel Kurashiki Ekimae. Thank you very much for your valuable opinion. I would appreciate your favor if there is another opportunity.
by A verified traveler
Posted 8 May 2023
Located near the Bizen historic quarters, but a bit of a walk to the train station.
Comment from Hotel Management
9 May 2023 by Green Rich Hotel Kurashiki Ekimae Front Matsumoto, Hotel Management
Thank you for staying at Green Rich Hotel Kurashiki Ekimae. Thank you again for taking the time out of your busy schedules to provide us with valuable feedback. We will continue to strive to be a hotel that satisfies our customers. We would appreciate it if you could choose our hotel when you come to Kurashiki.
by A verified traveler
Posted 17 Apr 2023
Location: just 7 min walk from the station, close to the historical district and main points of interest, surrounded by multiple restaurants and shops, very convenient location.
Cleanliness: Outstanding, very clean room
Room: Spacious and has a nice color palette and atmosphere
Quietness: Staff kindly responded to our requests to provide us with the quiet room, we had a good rest.
Staff: Very helpful and kind, provided us with all items we requested.
Breakfast: I wish they had more options for vegans, but the cook could offer me some oil and salt instead of the salad dressings that had animal-derived products, so I could enjoy my meal.
Comment from Hotel Management
19 Apr 2023 by グリーンリッチホテル倉敷駅前 フロント野口, Hotel Management
Thank you for using our hotel this time. Thank you again for posting your kind review while you are busy. We are looking forward to seeing you again.
by A verified traveler
Posted 30 Dec 2022
by A verified traveler
Posted 7 Dec 2022 on Hotels
The parking system is very confusing. You need to pay n book a parking space. If you are going out, you have to put a cone to block the lot.
Anyone can just remove the come n parked which happen to us. Someone parked at our place while we were out. When we came back the carpark was full.
Comment from Hotel Management
9 Dec 2022 by Green Rich Hotel Kurashiki Ekimae Front Matsumoto, Hotel Management
Thank you for staying at Green Rich Hotel Kurashiki Ekimae. Thank you again for taking the time out of your busy schedule to provide us with such valuable feedback. We are very sorry for the inconvenience caused by only 13 parking spaces available at the hotel. In the future, we will devote ourselves to aiming for a hotel that will satisfy our customers. Also, if you have the opportunity, we would appreciate it if you could choose our hotel.
by A verified traveler
Posted 11 Jun 2022 on Hotels
Comment from Hotel Management
13 Jun 2022 by グリーンリッチホテル倉敷駅前 フロント野口, Hotel Management
この度はグリーンリッチホテル倉敷駅前にご宿泊いただきまして誠にありがとうございます。またお忙しいところ、口コミ投稿をくださり重ねてお礼申し上げます。今後もお客様に当館をご満喫頂けます様にサービスの向上に努めてまいりますので、倉敷へお越しの際はぜひ、グリーンリッチホテル倉敷駅前をご利用くださいませ。お客様のまたのご来館をスタッフ一同、心よりお待ち申し上げております。
