Ratings based on 20 Verified Reviews

4.1 out of 5
83% of guests recommend
4.5 Room cleanliness
3.9 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Vernon, BC , Canada

Posted 21 Feb 2019
Language barrier was a problem. No body spoke english and we didn't speak chinese.
5 out of 5
by A verified traveler

Nice place

Posted 26 Jan 2019 on Hotels
Close to the airport, clean quite and comfortable
4 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted 9 Jan 2018 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Great hotel for very reasonable rate!

Posted 2 Jan 2018
Very friendly and helpful staff. Nice and clean room. Close to airport. Provides shuttle service, however you need to communicate in Chinese.
4 out of 5
by A verified traveler

Highly recommended airport hotel.

Posted 1 Jan 2018 on Hotels
Very decent airport hotel with free airport transfer by 3rd party. Clean and contemporary layout. Keep it up.
4 out of 5
Recommended
for Everyone
by A verified traveler from South Korea

A Surprisingly Wonderful Experience

Posted 16 Dec 2017
We needed a room for a much needed rest after our flight from South Korea. After reviewing a few hotels in the area, I decided on the Borrman Hotel. I was glad to see that at night the place was well lit and was easy to find, and the greeter was there happily awaiting our arrival. The front desk checked us in quickly and with cheerfulness, even though it was 2:00am. The room was very modern and clean with “lots” of plugs for all of your devices (a real plus in my book) and the lighting, heating and bathroom plumbing was fantastic. I was very pleased again with the customer service at the front desk and what they lacked in language (English), they more than made up in warmth and friendliness. The bed mattress could have been a bit softer, but hey? This shouldn’t stop you from trying it out. I plan on coming back again with the family, it is worth the trip.
3 out of 5
Recommended
for Everyone
by A verified traveler from Pincher Creek

Great facility, staff has no English

Posted 1 Dec 2017
Wonderful new facility close to the airport. The front desk staff was using Google Translate to communicate in English which wasn't really very effective. They were friendly and doing their best, but it was tough for us as we had no Chinese at all. Our fault for trying to get away without learning even the basics, but it would have been outstanding if we were better able to understand each other.
Comment from Hotel Management
6 Dec 2017 by 姜, Hotel Management
尊敬的客人：您好首先非常感谢您下榻柏曼酒店，柏曼酒店全体员工向您致敬。关于您提出的员工不会英语的问题我们一定尽快解决，欢迎您下次继续下榻柏曼酒店。
5 out of 5
Recommended
for Everyone
by A verified traveler

Very Nice New Hotel

Posted 24 Aug 2017 on Orbitz
Pros: Clean, quiet, and professional
Cons: communication among the workers, breakfast buffet should start soon
Location: Very close to the airport. It is quite convenient. They will pick you up and drop you off at the airport for free.
Overall is great! We would definitely stay there again!! It is new and clean. There are some miscommunication among the staff, but their attitude is great!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nearby airport only 5 min by car

Posted 3 Jul 2017
Good place to stay for early morning or late night flight. Hotel offers 24 hours airport pick up by calling them. But they don't speak English only Mandarin. Stuffs are nice. Room is clean.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Apr 2019 on Hotels
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