Ratings based on 13 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Mar 2024
This property is really amazing and i really enjoyed myself gere. The staff is great and ill like to give cassy a shoutout. She really helped made my stay very very enjoyable.
by A verified traveler
Posted 4 Mar 2024
Beautiful surroundings. Nice garden.
by A verified traveler
Posted 7 Jan 2019 on Hotels
by A verified traveler
A all round 5 star hotel
Posted 30 Sep 2018 on HotelsThis is a truly 5 star hotel with indoors and outdoors swimming pool, gym and a well decorated garden
by A verified traveler
It’s real nice hotel
Posted 17 Sep 2018 on HotelsGreat scenery and facilities, room is spacious and nice
Recommended
for Personal Eventby A verified traveler
A nice hotel but food choice could be improved
Posted 8 Apr 2018 on HotelsThe condition of the hotel was very nice and the staff very helpful and friendly. It has a nice garden and there is also a pleasant walk not far away along the side of a river. However, the choice of food in the restaurant and in the Club Lounge Happy Hour is much less than what one would expect from a hotel of this quality, especially if compared with others in the IHG group such as the Crowne Plaza or Intercontinental in the same city.
Comment from Hotel Management
12 Apr 2018 by Ray, Hotel Management
Dear David,
Thank you for choosing HUALUXE Kunming and for taking the time to provide feedback about your experience at Hotel.com.
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.
I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
Again, thank you for sharing your comments.
by A verified traveler
Disappointing about the financial system
Posted 2 Jan 2024 on HotelsReally disappointing that this hotel can not accept payment from platform. I need to pay again in frontdesk. I suggest to remove it if this hotel can not receive payment.
by A verified traveler
Posted 26 Sep 2021 on Hotels
by A verified traveler
편안한 출장이었습니다.
Posted 23 Jan 2020 on Hotels출장으로 갔었는데, 아주 편안하게 잘 지내다가 왔어요. 필요한 게 생기면 프론트에서 바로 바로 해결을 해줘서 편했습니다.
다만, 마사지는 좀 별로였어요. 이 부분만 보완하면 더 좋을거같아요.
by A verified traveler
Posted 15 Jan 2019 on Hotels
