Ratings based on 53 Verified Reviews

4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 16 Aug 2024 on Hotels
Comment from Hotel Management
29 Aug 2024 by EAM, Hotel Management
Dear Della, Appreciate for sharing your story and allowing us to improve.Each of CACHET Boutique’s rooms and suites comes with a variety of thoughtful in-room amenities that provide a high level of comfort for a memorable, indulgent stay. All rooms and suites are equipped comfortable bed with Kingkoil mattresses, SAECO coffee machine with LAVAZZA coffee capsule, well-stocked mini bar and Yunnan Tea such as Pu'er Tea. BEN Sherman bath products all seek to pamper and please you. In addition, the fitness center on the top of hotel is an ideal place for you. Delicate living space and high quality facilities will bring special memories for you. we will keeping work harder to improve ourselves, serve sincerely.Best wishes!
5 out of 5
by A verified traveler

Posted 2 Jul 2024
Quiet environments, excellent services with friendly staff. Building is clean n walkable to eartary and shopping places.
Comment from Hotel Management
11 Jul 2024 by EAM, Hotel Management
Dear Chee Meng, It’s so delightful that you enjoyed stay with us and appreciate for your praise! our hotel is about ten minutes walk to Joy city, Wangfujing shopping center, Shuncheng Shopping center ,nanqiang snack street Kunming Old Street and nanping pedestrian Street. We look forward to welcoming you back and wish you a pleasant day!
5 out of 5
by A verified traveler

Posted 7 Jun 2024
Nice hotel and staff very helpful
Comment from Hotel Management
11 Jul 2024 by EAM, Hotel Management
Dear Pinit, Thank you very much for taking the time to write about your stay with us! We are very pleased to see that you enjoyed your experience and that our colleague offered you excellent service! Wish to welcome you again in the future, and all the best!
3 out of 5
by A verified traveler

Posted 7 Apr 2024
There are urine stain on the wall near toilet bowl. The carpet seems not being properly cleaned for a while. There are palm print on the window, also on hardware around shower tub.
Comment from Hotel Management
13 May 2024 by EAM, Hotel Management
Dear Weiming, appreciate for sharing your story and allowing us to improve. our managerment will follow up make traning HSKP team and check room, Make sure our room is cleaning and comfortable! We look forward to seeing you again and best wishes!
5 out of 5
by A verified traveler

Amazing hotel in Kunming

Posted 28 Mar 2024 on Hotels
What an amazing value for a hotel - a big spacious and brand new room, with every amenity you could ask for. Delicious breakfast. Oh and note the pool is across the courtyard, not in the main hotel building itself.
Comment from Hotel Management
13 May 2024 by EAM, Hotel Management
Dear Sri, It’s so delightful that you enjoyed stay with us and appreciate for your praise! we have two GYM, on the 8floor of hotel have a GYM provided 24 hours service, the best kunming city view is here. We look forward to welcoming you back and wish you a pleasant day!
5 out of 5
by A verified traveler

Posted 10 Nov 2023
The hotel is very clean and comfortable. Staffs are quite nice and helpful. Easy to find restaurants.
Comment from Hotel Management
1 Dec 2023 by King Chen, Hotel Management
Hi, gh, it’s so delightful that you enjoyed stay with us and appreciate for your praise! Your review was shared to our team and all of us are excited! We look forward to welcoming you back and wish you a pleasant day!
4 out of 5
by A verified traveler

Posted 2 Nov 2023
The only complaint that I had with Cachet was the noise from a wine bar my final night, they were up very late and it was difficult to sleep
Comment from Hotel Management
1 Dec 2023 by EAM, Hotel Management
Dear william,appreciate for sharing your story and allowing us to improve. our hotel in the city center Kunming Artime of No.128 Shulin Street, Kunming Artime have Chinese Restaurant、Specialty cafe、Western restaurant、German restaurant、Teahouse and Light music bar, some times the guest who talks a little louder from the bar, we tolk with bar already, they will keeping quiet after 23 o 'clock.thank you again.We look forward to seeing you again and best wishes!
4 out of 5
by A verified traveler from Singapore

Posted 9 Jun 2023
Immediate check-in, and ease/convenience of travel options.
Comment from Hotel Management
10 Jul 2023 by EAM, Hotel Management
Dear Darren, Thank you very much for taking the time to write a review of your stay with us! We aim to offer our guests a comfortable, pleasant but also unique stay experience. We look forward to seeing you again and best wishes!
5 out of 5
by A verified traveler

You will like this hotel!

Posted 4 Apr 2023 on Hotels
This hotel is very convenient to the city center. The staffs are super friendly and professional. They offered me three free lunches and help me receive the package. The room is big, clean, and comfortable. The location is very quiet and you can have a good rest. I highly recommend you to choose this hotel. I
Comment from Hotel Management
28 Apr 2023 by GM, Hotel Management
Dear Boutique Guest, It’s so delightful that you enjoyed stay with us and appreciate for your praise! Your review was shared to our team and all of us are excited! We look forward to welcoming you back and wish you a pleasant day!
5 out of 5
by A verified traveler

As unique as its name!

Posted 22 Apr 2021 on Hotels
The Cachet Artime Hotel is conveniently located in Kunming’s city-center, a walking distance to Kunming’s major pedestrian mall (which has an ‘official’ Apple store). It is a 15 minute taxi from Kunming’s (Beijing Rd.) railroad station, which has high speed trains, connecting Kunming to major cities in China, and a direct bus service to Kunming’s Changshui International Airport (50 minutes @ 25 yuan). South of the hotel are newly constructed malls (half a block away), providing varied food and shopping, and a small ‘bar street’ providing evening entertainment. The hotel has the feel of a ‘boutique hotel’ in so far as its ‘traffic’ and services are concerned, but it is also a modern, sizable (60 rooms/7 stories) hotel with spacious rooms, well-appointed accessories, comfortable bedding, electrically operated curtains, etc. Bathroom facilities are generously laid-out with a sizable soaking tub; the room interior is a blend of gray and ebony, giving off a ‘high-tech’ ambience. The breakfast served is a ‘blend’ of the usual, buffet; but it is also distinguished by guest’s personally ordering from a choice of set-breakfasts. This result is individually prepared food brought to the guests, instead of one taking items from a buffet. Of course, the buffet itself is modest. Hotel staff is small in number but they make up for quantity by giving friendly, helpful service. The rooms’ wi-fi is at good speed, but limited foreign language TV. All-in-all, an excellent hotel!
Comment from Hotel Management
7 May 2021 by GM, Hotel Management
Dear Donald, It’s so delightful that you enjoyed stay with us and appreciate for your praise! Your review was shared to our team and all of us are excited! We look forward to welcoming you back and wish you a pleasant day!