Ratings based on 130 Verified Reviews

4.5 out of 5
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from danville

This traveler left a rating score only Posted 2 Jul 2024
5 out of 5
by A verified traveler

Will be back:)

Posted 18 May 2024 on Hotels
Everything was wonderful. Stayed a couple of days with parents. Everyone working there were kind and very helpful. Breakfast was delicious. Rooms were clean and very comfortable, spa was a bonus!! Loved our stayed and definitely will be back when visiting Osaka.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Mar 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Mar 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Dec 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Dec 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Dec 2023
4 out of 5
by A verified traveler

Posted 20 Nov 2023
Very nice hotel near airport and train station. Loved their Happy Hour!
3 out of 5
by A verified traveler

Posted 25 Oct 2023
The rooms were relatively small. Staffs and services were quite good.
5 out of 5
by A verified traveler

Posted 29 Apr 2023 on Wotif
The 'welcome drinks' a great touch & variety of choice excellent. Fabulous breakfast. Super helpful staff considering I don't speak Japanese.
Comment from Hotel Management
14 Jun 2023 by akiyasu miyamoto, Hotel Management
Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the "welcome drinks" and appreciated the variety of choices available. We're also glad that you found our breakfast to be fabulous.Our staff takes pride in providing excellent service and it's great to know that they were helpful even though you don't speak Japanese. We strive to create a welcoming and comfortable environment for all of our guests.If you have any other comments or suggestions, please feel free to let us know. We appreciate your support and hope to have the opportunity to welcome you back in the future. Thank you for choosing our hotel!