Ratings based on 280 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2024
I liked how you can get free coffee until 10 am
Comment from Hotel Management
24 May 2024 by 東横INN熊本桜町バスターミナル前 くちこみ担当, Hotel Management
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We will continue to work so that we can offer you a place to relax and satisfaction for everyone in the future.
by A verified traveler
Posted 13 Sep 2023
Really a nice place to live. Perfect location which is close to the tram station, shopping mall, kumamoto castle and shopping district. I love their breakfast buffet. It has a wide selection, healthy and tasty.
Comment from Hotel Management
4 Oct 2023 by 東横INN熊本桜町バスターミナル前 くちこみ担当, Hotel Management
This time, thank you for staying at our hotel from some hotels.We will continue to promote better service in the future.We sincerely look forward to your next visit.
by A verified traveler
Posted 29 Nov 2019 on Hotels
Pros: The location was very convenient and free breakfast was included.
Cons: Not clean, run down, could feel coils in the mattress.
by A verified traveler
Posted 18 Nov 2019 on Hotels
by A verified traveler
Posted 12 Oct 2019 on Ebookers
Property was ok for two night stay. Rooms were larger than we have previously encountered in japan having stayed in 6 hotels over three weeks. The hotel is very close to tram stop and was 100yds from fanzone which was superb. Only negative is breakfast was terrible. Worst we have encountered at numerous hotels while in japan.
by A verified traveler
Posted 22 Aug 2019 on Hotels
by A verified traveler
Close to shopping
Posted 25 May 2019 on Hotelsit’a close to shopping and dining area. Staff are helpful and nice. Hotel is basic no frills. No surprise no unexpected.
by A verified traveler
Posted 27 Mar 2019 on Hotels
Recommended
for Everyoneby A verified traveler
Close proximity to everything you need
Posted 24 Aug 2018Around 2 mins walk to the Kumamoto bus terminal, where you gave handy access around the region. Only a few stations by tram to the Kumamoto JR station and very close to the main shopping street. Staff were helpful even they are not very keen on English. The air con in my original room was malfunctioned but the front desk agent was helpful enough to get me settled in another room. Overall a pleasant stay.
by A verified traveler
Posted 15 Apr 2018 on Hotels
