Ratings based on 294 Verified Reviews

4.0 out of 5
82% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from FUKUOKA

Posted 5 Nov 2024
We stayed for a business trip so we didn't spend much time in the hotel. Though breakfast was included and we did eat it, there is not much "western" food. But there was plenty. Miso soup was great.
Comment from Hotel Management
11 Nov 2024 by 東横INN熊本城通町筋 くちこみ担当, Hotel Management
この度は東横INN熊本城通町筋に宿泊いただきありがとうございました。お客様のご意見をもとに、サービス向上に努めて参ります。またのご利用をお待ちしております。
2 out of 5
by A verified traveler

Posted 31 Mar 2024 on Hotels
Comment from Hotel Management
3 Apr 2024 by 東横INN熊本城通町筋 くちこみ担当, Hotel Management
この度は当ホテルにご宿泊いただきまして誠にありがとうございます。お客様に快適にお過ごしいただけるよう、サービス向上に努めてまいります。またのお越しを心よりお待ちしております。
5 out of 5
by A verified traveler

Posted 25 Nov 2023
Great location next to tram line
Comment from Hotel Management
5 Dec 2023 by 東横INN熊本城通町筋 くちこみ担当, Hotel Management
This time, thank you for staying at our hotel from some hotels.We look forward to seeing you soon on your next visit.
3 out of 5
by A verified traveler

Posted 9 Nov 2023
it is very convenient to hang around and go to famous spot. The hotel amenities, laundry and microwave are put in the the lobby, It takes time to wait for the elavator.
Comment from Hotel Management
10 Nov 2023 by 東横INN熊本城通町筋 くちこみ担当, Hotel Management
This time, thank you for staying at our hotel from some hotels.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.
5 out of 5
by A verified traveler

Posted 28 Oct 2023 on Hotels
Comment from Hotel Management
29 Oct 2023 by 東横INN熊本城通町筋 くちこみ担当, Hotel Management
この度は当ホテルをご利用いただきまして誠にありがとうございます。また、その際のご感想をお寄せいただき、心より感謝いたします。
5 out of 5
by A verified traveler

Posted 25 Oct 2023 on Hotels
Economical clean however too far from train station but close to castle for short visit
Comment from Hotel Management
26 Oct 2023 by 東横INN熊本城通町筋 くちこみ担当, Hotel Management
Thank you for staying at our hotel.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.
4 out of 5
by A verified traveler

Posted 7 Aug 2023
Comment from Hotel Management
11 Aug 2023 by 東横INN熊本城通町筋, Hotel Management
この度は東横INN熊本城通町筋をご利用いただきまして誠にありがとうございます。お客様が当ホテルでご満足いただけた様でして、スタッフ一同嬉しく思っております。今後もお客様のご宿泊が快適なものになりますよう、スタッフ一同、より精進して参ります。今後も、お客様が熊本市方面へお出かけなさる機会がございましたら、是非ともご利用いただけましたら幸いでございます。最後に、この度はお忙しい中口コミの評価をしていただき、誠にありがとうございます。またのご来店を心よりお待ちしております。
5 out of 5
by A verified traveler

Posted 24 Apr 2023
great
Comment from Hotel Management
25 Apr 2023 by 東横INN熊本城通町筋, Hotel Management
Thank you for your stay.We look forward to welcoming you again.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Oct 2022 on Wotif
4 out of 5
by A verified traveler

Posted 12 May 2021
The location was very convinient.
Comment from Hotel Management
10 Jul 2021 by 東横イン熊本城通町筋, Hotel Management
この度は東横イン熊本城通町筋にご宿泊頂き誠にありがとうございます。貴重なお時間のなか口コミを投稿していただき大変光栄でございます。次回ご宿泊いただく際も快適にお過ごしいただけるよう、引き続き接客サービスの向上に努めてまいる所存でございます。お客様のまたのお越しをスタッフ一同心よりお待ちしております。