Ratings based on 377 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Best location for dinning
Comment from Hotel Management
19 Nov 2024 by Murakami, Front Desk, REF Kumamoto by Vessel Hote, Hotel Management
Thank you for staying at REF Kumamoto by Vessel Hotels.We would also like to thank you for taking the time to leave a review.We are very happy to hear that you enjoyed your stay at our hotel.All of our staff will continue to strive to provide services that will please our customers.If you are in the area again, please use REF Kumamoto by Vessel Hotels.We look forward to welcoming you again.
by A verified traveler
Posted 17 Oct 2024
Really good hotel with amazing spa
Comment from Hotel Management
18 Oct 2024 by REF Kumamoto by Vessel Hotels Front Desk Murakami, Hotel Management
Thank you very much for staying at REF Kumamoto by Vessel Hotels.We would also like to thank you for taking the time to post a review despite your busy schedule.We are very happy that you enjoyed your stay.We will continue to work hard to provide you with services that will please our customers.If you are in the area, please use REF Kumamoto by Vessel Hotels again.We look forward to seeing you again.
by A verified traveler
Posted 9 Aug 2024 on Hotels
Comment from Hotel Management
12 Aug 2024 by レフ熊本byベッセルホテルズ 村上, Hotel Management
この度は、レフ熊本byベッセルホテルズにご宿泊をいただきまして、誠にありがとうございます。また、お忙しいところ、ご評価にもご協力を賜り、重ねてお礼申し上げます。ご滞在中は、当ホテルをご満喫いただけたようで、何よりでございます。今後もお客様からのご評価を励みに、より良いサービスをご提供できるよう、日々精進してまいります。またお近くにお越しの際は、ぜひレフ熊本byベッセルホテルズにお立ち寄りくださいませ。お客様のまたのお越しを心よりお待ち申し上げております。
by A verified traveler
Posted 9 Aug 2024 on Hotels
Comment from Hotel Management
9 Aug 2024 by Murakami, Front Desk, REF Kumamoto by Vessel Hotel, Hotel Management
Thank you very much for staying at REF Kumamoto by Vessel Hotels.We would also like to thank you for taking the time to leave a review despite your busy schedule.We are very glad to hear that you enjoyed your stay at our hotel.Your positive reviews are an encouragement to all our staff.All of our staff will continue to work hard to provide you with service that will please you.If you are in the area again, please consider staying at REF Kumamoto by Vessel Hotels.We look forward to welcoming you again.
by A verified traveler
Posted 21 Jul 2024 on Hotels
Comment from Hotel Management
21 Jul 2024 by REF Kumamoto by Vessel Hotels, front , Morimoto, Hotel Management
非常感謝你入住雷夫熊本船舶酒店。希望你喺我哋酒店度過愉快嘅時光。如果你有任何疑問，請隨時同我哋講。我哋所有嘅員工都會繼續努力成為一間令我哋嘅客人可以舒適噉入住嘅酒店。如果你再次嚟到呢個地區，如果你可以用返熊本由船舶酒店，我哋會好感激。我哋期待好快再見到你。
by A verified traveler
Posted 30 Jun 2024
Comment from Hotel Management
2 Jul 2024 by レフ熊本byベッセルホテルズ 村上 , Hotel Management
この度は、レフ熊本byベッセルホテルズにご宿泊を賜り、誠にありがとうございます。また、お忙しいなか、ご評価にもご協力をいただき、重ねてお礼申し上げます。ご滞在中は、当ホテルをご満喫いただけましたでしょうか。何かお気づきの点等ございましたら、お気軽にお申し付けくださいませ。今後もお客様にいつでも快適にお過ごしいただけるホテルを目指し、スタッフ一同努めてまいります。またお近くにお越しの際は、ぜひレフ熊本byベッセルホテルズをご利用くださいませ。お客様のまたのお越しを心よりお待ち申し上げております。
by A verified traveler
Posted 14 Jun 2024 on Hotels
Comment from Hotel Management
14 Jun 2024 by レフ熊本byベッセルホテルズ 村上, Hotel Management
この度は、レフ熊本byベッセルホテルズにご宿泊いただき、誠にありがとうございます。また、ご多忙のなか、ご評価にもご協力を賜り、重ねてお礼申し上げます。ご滞在中は、お客様に快適にお過ごしいただけたようで、何よりでございます。今後もお客様のご評価を励みに、よりご満喫いただけるサービスをご提供できるよう、日々精進してまいります。またお近くにお越しの際は、ぜひレフ熊本byベッセルホテルズをご利用くださいませ。お客様のお越しを心よりお待ち申し上げております。
by A verified traveler
Posted 11 Jun 2024 on Hotels
Comment from Hotel Management
14 Jun 2024 by Murakami, Front Desk, REF Kumamoto by Vessel Hotel, Hotel Management
Thank you for staying at REF Kumamoto by Vessel Hotels.We would also like to thank you for taking the time to leave a review despite your busy schedule.We are very glad to hear that you enjoyed your stay at our hotel.All of our staff will continue to strive to provide even better service, encouraged by your positive reviews.If you are in the area again, please be sure to visit REF Kumamoto by Vessel Hotels.We look forward to welcoming you again.
by A verified traveler
交通方便，服務親切
Posted 5 Jun 2024 on Hotels這次幫70歲的媽媽阿姨，安排了11天的北九州之旅，從阿蘇；由布院；別府；長崎，最後回到熊本，這家飯店有絕佳的位置，從櫻町巴士總站走出來，可以輕鬆的看到這間飯店，走路只要5分鐘，在新市街裡，旁邊就是7-11，一秒就能血拼吃飯，房間很乾凈，浴場非常讚，推薦大家。
Comment from Hotel Management
6 Jun 2024 by REF Kumamoto by Vessel Hotels Murakami, Hotel Management
非常感謝您入住 REF Kumamoto by Vessel Hotels。。我們也要感謝您在百忙之中抽空發表評論。我們很高興聽到您在我們這裡過得愉快。您的善意之言是對我們所有員工的鼓勵。我們將繼續每天努力工作，為客戶提供可以享受的服務。如果您再次來到該地區，請使用 REF Kumamoto by Vessel Hotels。我們期待很快再次見到您。
by A verified traveler
Posted 5 Jun 2024
Comment from Hotel Management
15 Jun 2024 by レフ熊本byベッセルホテルズ 村上, Hotel Management
この度は、レフ熊本byベッセルホテルズにご宿泊を賜りまして、誠にありがとうございます。また、ご多忙のなか、ご評価にもご協力をいただき、重ねてお礼申し上げます。ご滞在中は、当ホテルをご満喫いただけましたでしょうか。何かお気づきの点等ございましたら、どうぞご遠慮なくお申し付けください。今後もお客様に快適にお過ごしいただけるホテルを目指し、日々精進してまいります。またお近くにお越しの際は、ぜひレフ熊本byベッセルホテルズをご利用くださいませ。お客様のまたのお越しをスタッフ一同心よりお待ち申し上げております。
