Ratings based on 918 Verified Reviews

4.3 out of 5
88% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 23 Nov 2024
O9m
5 out of 5
by A verified traveler from Chippenham

Posted 10 Nov 2024
Excellent breakfast, helpful staff and quiet comfortable room.
3 out of 5
by A verified traveler from Singapore

Posted 3 Nov 2024
Basic..
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Oct 2024
5 out of 5
by A verified traveler

Posted 12 Oct 2024
It was very nice and quite place. The staff was super nice and helpful.
4 out of 5
by A verified traveler

Posted 30 Aug 2024 on Hotels
Comment from Hotel Management
2 Sep 2024 by Makoto, Hotel Management
Dear Mr. John Michael　Thank you so much for your positive review!We are looking forward to welcoming you back for your next stay!ANA Crowne Plaza Hotel Kumamoto New Sky Front desk Makoto Tanaka
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Aug 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Aug 2024 on Wotif
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Jul 2024 on Hotels
4 out of 5
by A verified traveler

Posted 9 Jul 2024
Roughly a 15minutes walk to Kumamoto station. The area around the hotel is generally quiet. Ample of parking space for those driving. Hotel room is clean and staffs are friendly
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