Ratings based on 229 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Nov 2024
This was the third time we stayed, and will come back again. Great rooms, great views and a fabulous restaurant across the street.
by A verified traveler
Posted 16 Oct 2024
Great location right on Lake Lucerne. Easy, professional checkin. Very clean and breakfast was great. Would return.
by A verified traveler
Posted 24 Sep 2024
Beutiful and very comfortable!
by A verified traveler
Posted 21 Sep 2024
We stayed at this hotel for 4 nights. The hotel has authentic decor and it even has an elevator. The hotel breakfast is very good as well. The staff is very friendly and informative. They were always available. There is also a coffee lounge that my husband loved.
The things we did not like is that our room did not have any type of fan, it was very hot during the day and night. Eventually we got a fan and it worked ok. The lake access is shared with the community and it is not exclusive to guests. We paid for lake view and it was very noisy. Especially at night. So many people yelling and being loud, we needed to keep the windows open because it was so hot. Also the one day I wanted to relax on a lounge chair and read there was a yoga class for the public right on the hotel lawn where it’s supposed to be exclusive for guests. It disrupted the peace and quiet I was looking for. There were a lot of children and families at the lake and at the lawn right next to the hotel where it’s the public side. Overall it did not feel like peace and quiet or exclusive. The bed was not as comfortable either. The pillows were so flat I had to stack my pillows to get some type of support.
by A verified traveler
Posted 18 Sep 2024
Beautiful facility and amazing staff. Highly recommend the place
by A verified traveler
Posted 21 Aug 2024
Amazing stay it was absolutely beautiful just not a lot of options to go to dinner or eat out
by A verified traveler
Posted 14 Aug 2024
The staff is incredible. It's not the easiest to get to via public transportation, but it is quiet and lovely. The lake access can't be beat.
by A verified traveler
Posted 16 Jul 2024 on Hotels
by A verified traveler
Posted 15 Jul 2024
by A verified traveler
Posted 4 Jul 2024
Very nice ambience
