Ratings based on 988 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Dec 2024
U have to pay extra for everything. This hotel is really expensive the least u can do is add breakfast with the bundle
Comment from Hotel Management
27 Dec 2024 by Guest Relations Manager, Hotel Management
Dear Guest, Thank you very much for choosing Elite World İstanbul Florya Hotel and sharing your valuable comments with us. We would like to express that we are genuinely sorry for this situation experienced during your stay. Your comments are always guiding us on our path to continuously improving our services and guest satisfaction We do not have an all-inclusive accommodation concept. We base our prices on the average of surrounding hotels.We look forward to the opportunity to welcome you back and to show you our services at their best. Yours sincerely,Guest Relations ManagerÖzkan YILMAZ
by A verified traveler
Posted 3 Nov 2024
Good place
Comment from Hotel Management
5 Nov 2024 by Guest Relations Manager, Hotel Management
Dear Guest, Thank you very much for choosing Elite World İstanbul Florya Hotel and sharing your valuable comments with us. We are very pleased to hear that you have been satisfied with the services of our hotel and staff. Your positive comments further motivate us to take our guest satisfaciton efforts to the highest level. We very much look forward to welcoming you once again at Elite World İstanbul Florya in the nearest future. Yours sincerely, Guest Relations Manager Özkan YILMAZ
by A verified traveler
Posted 29 Oct 2024
The hotel very good
Comment from Hotel Management
30 Oct 2024 by Guest Relations Manager, Hotel Management
Dear Guest, Thank you very much for choosing Elite World İstanbul Florya Hotel and sharing your valuable comments with us. We are very pleased to hear that you have been satisfied with the services of our hotel and staff. Your positive comments further motivate us to take our guest satisfaciton efforts to the highest level. We very much look forward to welcoming you once again at Elite World İstanbul Florya in the nearest future. Yours sincerely, Guest Relations Manager Özkan YILMAZ
by A verified traveler from Singapore
Posted 10 Oct 2024
I’m used to coming here. It’s near Florya with great uni kids ambience. Also lots of great affordable food surrounding this place. The local comes here a lot for events and food. So, it’s not a bad place.
Comment from Hotel Management
11 Oct 2024 by Guest Relations Manager, Hotel Management
Dear Guest,Thank you for choosing Elite World İstanbul Florya Hotel and for taking the time to share your thoughts with us regarding your stay.We are delighted to learn that you were satisfied with the services of our hotel and the performance of our team during your stay. I will be proud to share your kind comments with my colleagues.We look forward to welcoming you back soon and remain at your disposal should there be anything else with which we may assist.Yours sincerely,Guest Relations ManagerÖzkan YILMAZ
by A verified traveler
Posted 4 Oct 2024 on Hotels
Comment from Hotel Management
7 Oct 2024 by Misafir İlişkileri Müdürü, Hotel Management
Sayın Misafirimiz,Elite World İstanbul Florya Hotel’i seçtiğiniz ve değerli görüşlerinizi bizlerle paylaştığınız için çok teşekkür ederiz.Konaklamanız sırasında yaşadığınız deneyim için gerçekten üzgün olduğumuzu belirtmek isteriz. Yorumlarınız, hizmetlerimizi sürekli iyileştirme yolunda bize herzaman rehberlik ediyor. Sizi tekrar ağırlama ve hizmetlerimizi en iyi şekilde gösterme fırsatını sabırsızlıkla bekliyoruz.Saygılarımızla,Misafir İlişkileri MüdürüÖzkan YILMAZ
by A verified traveler
Posted 20 Sep 2024 on Hotels
Terrible. The AC was not working for the entire hotel. The staff was not helpful.
Comment from Hotel Management
23 Sep 2024 by Guest Relations Manager, Hotel Management
Dear Guest, Thank you very much for choosing Elite World İstanbul Florya Hotel and sharing your valuable comments with us. We would like to express that we are genuinely sorry for this situation experienced during your stay. Your comments are always guiding us on our path to continuously improving our services and guest satisfaction We look forward to the opportunity to welcome you back and to show you our services at their best. Yours sincerely,Guest Relations ManagerÖzkan YILMAZ
by A verified traveler
Posted 16 Sep 2024
Comment from Hotel Management
17 Sep 2024 by Misafir İlişkileri Müdürü, Hotel Management
Sayın Misafirimiz,Elite World İstanbul Florya Hotel’i tercih ederek, değerli görüşlerinizi paylaştığınız için yönetimimiz ve çalışma arkadaşlarım adına çok teşekkür ederim.Misafirlerimize memnuniyet duyacakları ve keyifli vakit geçirecekleri hizmetleri kusursuz bir şekilde sunmak en büyük önceliğimizdir. Sizden de bu yönde olumlu geri bildirim almak bizleri çok mutlu etti. Sizi en yakın zamanda tekrar ağırlayabilmek dileğiyle, Saygılarımızla,Misafir İlişkileri MüdürüÖzkan YILMAZ
by A verified traveler
Posted 10 Sep 2024 on Hotels
Comment from Hotel Management
10 Sep 2024 by Misafir İlişkileri Müdürü, Hotel Management
Sayın Misafirimiz,Elite World İstanbul Florya Hotel’i seçtiğiniz ve değerli görüşlerinizi bizlerle paylaştığınız için çok teşekkür ederiz.Otelimizden ve personelimizden memnun kaldığınızı öğrenmek bizleri çok mutlu etti. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili olumlu görüşleriniz sayesinde artan motivasyonumuzla çalışmaya devam edeceğiz. Farklı bir ziyaretinizde sizi tekrar ağırlamaktan ve hizmet vermekten memnuniyet duyacağız.Saygılarımızla,Misafir İlişkileri MüdürüÖzkan YILMAZ
by A verified traveler
Posted 31 Aug 2024
Not bad
Comment from Hotel Management
2 Sep 2024 by Guest Relations Manager, Hotel Management
Dear Guest,Thank you very much for choosing Elite World İstanbul Florya Hotel and sharing your valuable comments with us.We are very pleased to hear that you have been satisfied with the services of our hotel and staff. Your positive comments further motivate us to take our guest satisfaciton efforts to the highest level.We very much look forward to welcoming you once again at Elite World İstanbul Florya in the nearest future. Yours sincerely,Guest Relations ManagerÖzkan YILMAZ
by A verified traveler
Posted 22 Aug 2024
The place and staff is good. I don’t like the idea of Same breakfast every morning
Comment from Hotel Management
23 Aug 2024 by Guest Relations Manager, Hotel Management
Dear Guest,Thank you very much for choosing Elite World İstanbul Florya Hotel and sharing your valuable comments with us.I would like to express that we are genuinely sorry for this situation experienced during your stay. Your comments are always guiding us on our path to continuously improve our services and guest satisfaction. Please rest assured that further to your comments this matter has been discussed and evaluated with all relevant team members.In light of this evaluation; We have totally 117 variety in open buffet breakfast and hot dishes changing every day. We look forward to the opportunity to welcome you back and to show you our services at their best.Yours sincerely,Guest Relations ManagerÖzkan YILMAZ
