Ratings based on 6 Verified Reviews

3.2 out of 5
100% of guests recommend
3.4 Room cleanliness
3.2 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 22 Feb 2022
Near BCCK…
3 out of 5
by A verified traveler

Posted 30 Apr 2021
Spacious room, however the limited food choices during pandemic, slight a bit dirty in bathroom as still seeing food waste and hairs while checking in. Not so hygiene using recycled access card holder.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Oct 2020 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Kuching

New Hotel in Town

Posted 22 Dec 2017
Pros: The facilities is almost complete with pool and gym. I like the smart tv in the room, can show my kids their favorite songs from smartphone.
Location: Not much things to do nearby as the location is quite secluded from city center. Suitable for conference attendees as near the Convention Centre,
Stayed with my wife and two kids for a night. Very clean and neat room as the hotel is quite new.
Comment from Hotel Management
2 Feb 2018 by Raymond Ho - Duty Manager, Hotel Management
Dear Muztang, Thank you so much for your review and for choosing UCSI Hotel as your choice of accommodation in Kuching, Sarawak. We are delighted to hear that you enjoyed your stay with us. I will share your feedback with all respective departments, as an encouragement for our staff to strive harder in delivering great service for all our valued guests. We sincerely appreciate your feedback and we look forward to welcome you back again in the near future. Once again, thank you so much for your patronage and for reviewing UCSI Hotel on Expedia. We hope we could have the chance to serve you again soon!
4 out of 5
by Norazlin

Posted 5 Dec 2017 on Hotels
Comment from Hotel Management
2 Feb 2018 by Raymond Ho - Duty Manager, Hotel Management
Dear Valuable Guest, Thank you so much for your review and for choosing UCSI Hotel as your choice of accommodation in Kuching, Sarawak. We are delighted to hear that you enjoyed your stay with us. I will share your feedback with all respective departments, as an encouragement for our staff to strive harder in delivering great service for all our valued guests. We sincerely appreciate your feedback and we look forward to welcome you back again in the near future. Once again, thank you so much for your patronage and for reviewing UCSI Hotel on Expedia. We hope we could have the chance to serve you again soon!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Dec 2022 on Hotels