Ratings based on 183 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Dec 2023
by A verified traveler
Posted 19 Nov 2023 on Hotels
by A verified traveler
Posted 13 Sep 2023
Deluxe room that we stayed in on 13 floor was spacious enough for 2 people and had nice river views of Kuching, also walk in shower But the wifi was non existent ( who wants to sit in the foyer to get a signal!!!)
by A verified traveler
Posted 7 Mar 2023
It didn’t start well when we arrive on a wet evening , the doorman held the door open while we 2 ,60 plus year olds struggled up the steps with our luggage . No offer of help whatsoever .
Hotel foyer is newly decorated which gives a good guest impression sadly this isn’t the case once you step out of the lift . The hallways smell , bathroom tiles are full of mould and need a good clean . Shower was equally grubby and shower gel dispenser empty . We checked on this and were given a water bottle full of gel . Toiletries are minimal , so take your own.
Bed is firm , very firm after asking on 3 occasions I eventually got a spare pillow to lie on . Initially told no spare pillows in the hotel !
Air con is extremely noisy
Wi-Fi is very hit and miss , mostly miss for us so we used free Wi-Fi in café opposite. TV channels poor too ok if you are Malaysian .
Breakfast was ok but also limited .
On a positive note , room was always kept clean, towels and bed linen replenished . Staff that we did encounter were mostly courteous.
This is a 3 star hotel and I suppose you get what you pay for . Will we go back , no .
by A verified traveler
Posted 10 Jan 2023 on Hotels
Great stay. Location is good. Near many eateries and shopping malls.
by A verified traveler from Subang Jaya
Posted 21 Dec 2022
The hotel is situated in the central of Kuching city central and close/walkable distance to all the attractions like the Waterfront, Sarawak River, the river taxis, river sampan, shopping, food, souveinors, kek lapis shops, Chinatown, Topspot seafood (must go, must go), scenery at night was magnificent,. Would want to go again when the air fares come down again to pre pandemic levels
by A verified traveler
Value for money
Posted 8 Dec 2022 on HotelsDecent hotel with good location. One of the more affordable options at waterfront area.
by A verified traveler
Posted 28 Nov 2022
Convenient, walkable to Chinatown. Clean abd quiet .
by A verified traveler
Posted 28 Sep 2022
Conformable & near water front
by A verified traveler
Posted 10 Jul 2022
It is near to the riverfront and night bazaar over there. Kek lapis shop is also nearby there. Cons is shopping mall is too far away..need to book grab for it.
