Ratings based on 469 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2024
Disappointed with my experience!
The hotel is quite old and poorly maintained. The exterior walls were covered in green algae, and the walkways were in bad shape. Inside our room, the wood ceiling was a concern, as dust particles fell onto our bed, floor, and belongings, which I suspect was termite debris!
Some of the furniture was broken, and the washroom had a foul smell.
The most shocking part was finding a large lizard in our shoe bag. Overall, it turned what should have been a relaxing getaway into a nightmare. I cannot recommend Damai Beach Resort in its current state, it really needs extensive renovations and better upkeep.
by A verified traveler
Cultural visit
Posted 19 Jul 2024 on HotelsNothing more just to visit cultural village beside there.
by A verified traveler
Posted 15 Jun 2024
Pros - Staff are very friendly and service level is excellent.
Cons - The resort is very run down and location is very far away from amenities and attractions.
by A verified traveler
Posted 9 Jun 2024 on Hotels
by A verified traveler
Great service !
Posted 19 Feb 2024 on HotelsGreat service by staff who let me the business centre for my work. Bed is comfortable . Room floor can be cleaner . Great experience overall
by A verified traveler
Posted 9 Feb 2024
Beautiful place in a beautiful area. A hidden gem
by A verified traveler
Posted 6 Sep 2023
by A verified traveler
Posted 25 May 2023 on Orbitz
Dirty beach, not enough recreation, no entertainment, expensive, hiding cost and some staff are very arrogant.
But some are very polite & friendly. Hill top view is breathtaking
Comment from Hotel Management
11 Jun 2023 by Hudson Rimet , Hotel Management
Dear Ms Beatrice , Greetings from Damai Beach Resort . Thank you for sharing your feedback with us . Our sincere apology for the inconvenience caused during your stay.We will look into the highlighted issues and inform the respective team for improvements . Best Regards
by A verified traveler from High Wycombe
Posted 20 Mar 2023
Beautiful hotel in the middle of nowhere. Monkeys roam the grounds. Waves on beach can be rough and walking distance to small village with one or two restaurants.
Comment from Hotel Management
1 Apr 2023 by Damai Beach Resort, Hotel Management
Dear Sir , Greetings from Damai Beach Resort . Thank You for your feedback and compliments . We hope to welcome you again in the future .Best regards
by A verified traveler
Posted 30 Jan 2023
Building is a bit rundown which needs further maintenance. Checkin only allows cards with PIN number which slows down the process of checking in as we only use pay wave cards which doesn’t have PIN.