Ratings based on 120 Verified Reviews

3.9 out of 5
100% of guests recommend
3.8 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 16 Nov 2024
Convenient for everything. All walkable.
1 out of 5
by A verified traveler

Posted 2 Nov 2024
Had a very unpleasant stay at Astana Riverside. Check in was very bad because the hotel wanted us to pay the rate which was much higher than what we booked on Expedia. I have been an Expedia member for a long time and this was a first ever when a hotel wanted to charge differently than the rate that was booked. After speaking to the manager this was resolved but it took a long time for check in to be processed. The room was very disappointing too. Broken chair and no towels when we got there. Had to wait 1 hour after calling several times to get the bath towels delivered. Really not worth it, absolutely terrible hotel for the price we paid (RM 950 for 2 nights).
5 out of 5
by A verified traveler

Posted 29 Oct 2024
Room is very clean with friendly staff. Easy to check in and out. Just ppposide the waterfront that makes it acomplte enjable stay.
5 out of 5
by A verified traveler

Posted 6 Sep 2024
The town is very close and restaurants are within walking distance. THhe riverside is across the road. Great place to stay.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Aug 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Aug 2024
5 out of 5
by A verified traveler

Posted 12 Aug 2024
Lovely place to stay, spacious room, nice staff, great shower, just an all round nice place. Would love to stay again sometime :)
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Aug 2024 on Hotels
4 out of 5
by A verified traveler

Posted 1 Jul 2024
Swimming pool great. Gym areas a bit dirty. No safety label. No hand soap Gym toilet sink areas dusty. Limited tv channel.
4 out of 5
by A verified traveler

Posted 4 May 2024
Front desk staff is very good ,,,, except breakfast buffet is disappointed