Ratings based on 10 Verified Reviews

3.3 out of 5
83% of guests recommend
3.3 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 1 Aug 2019
Good - Checking in n out are so fast and no hassle at all. Room clean but no window at all. Aircond cold Bad - Bedsheet got stain, toilet got smell if the ventilator is not on, the pipe at the sink is wobbly and not easy to turn it on. No TV channel except YouTube movies.
3 out of 5
by A verified traveler from lembah klang

Posted 17 Sep 2018
Comment from Hotel Management
21 Sep 2018 by Elmark Hotel Kuantan, Hotel Management
Thank you
4 out of 5
by A verified traveler

Posted 12 Sep 2018 on Hotels
Comment from Hotel Management
13 Sep 2018 by Elmark Hotel, Hotel Management
Thank you !
4 out of 5
by A verified traveler

Posted 29 Aug 2018 on Hotels
Bedsheet is not clean
Comment from Hotel Management
29 Aug 2018 by Public Relationship Manager, Hotel Management
Dear Guest, thank you for your feedback, we will make sure that this does not happen to our other guest.
3 out of 5
by Zin

Posted 24 Nov 2017 on Hotels
Comment from Hotel Management
13 Sep 2018 by Elmark Hotel, Hotel Management
Thank you !
4 out of 5
Recommended
for Everyone
by A verified traveler from Kl

Comfortable

Posted 12 Oct 2017 on Orbitz
D bed is so comfie n cleanclean. D staff very friendly
Comment from Hotel Management
29 Oct 2017 by online manager, Hotel Management
thank you for your kind encouragement
3 out of 5
by A verified traveler

new budget hotel

Posted 4 May 2017
Pros: close to some food courts
Cons: smart tv which is useless..no tv channels. room insulation
Location: close to food court
new but passable if u want to stay in town . no breakfast and the room insulation is so bad
Comment from Hotel Management
30 May 2017 by Nick, Hotel Management
Dear Guest, Smart Tv is for you to use internet. We will work harder to increase your satisfaction at our hotel. Thank you
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Mar 2020 on Hotels
3 out of 5
by A verified traveler

Posted 31 Dec 2018 on Hotels
Comment from Hotel Management
13 Jan 2019 by Customer relationship manager, Hotel Management
Thank you !
4 out of 5
by A verified traveler

Posted 17 Jan 2018 on Hotels
Comment from Hotel Management
23 Jan 2018 by Elmark Hotel, Hotel Management
Thank you :)