Ratings based on 52 Verified Reviews
3.5 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2022
The space is big however we saw some cockroaches.
The pool need some cleaning.
Glad there're hot water with good pressure
Kettle, mug, 3 in 1 coffee mix, provided
by A verified traveler
Posted 6 Sep 2022
by A verified traveler
Posted 8 Aug 2022
Don't provide equipment to cook.
by A verified traveler
Posted 24 Jul 2022
by A verified traveler
Posted 17 Jul 2022 on Hotels
by A verified traveler
Posted 11 May 2022
Super satisfied
by A verified traveler
Your staff is not friendly
Posted 6 Feb 2022 on Hotelsby A verified traveler
Posted 29 Dec 2021
by A verified traveler
Out of 10 my rating is 7.
Posted 20 Dec 2021 on HotelsOverall it is ok. They should improve in cleanliness a bit. For example house keeper skips cleaning the floor under the sofa in the living room. Notice a lot of dust under the sofa.
by A verified traveler
clean apartment
Posted 24 Nov 2021 on HotelsOverall cleanliness is good, water pressure for shower not that good. Kitchen very good and clean.
Comment from Hotel Management
29 Nov 2021 by NARESH GIRI, Hotel Management
Dear Guest, Thank you for choosing D'embassy Serviced Residence Suites for your recent stay in Kuantan. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. It is very important for us that our guests’ experiences are shared. It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your collaboration and we hope to see you again soon at D'embassy Serviced Residence Suites. Sincerely, The Management And Team.
