Ratings based on 12 Verified Reviews

3.2 out of 5
100% of guests recommend
3.1 Room cleanliness
2.9 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 May 2022 on Hotels
4 out of 5
by A verified traveler

Posted 24 Dec 2019 on Hotels
The condition of the hotel commensurate with the price.
Comment from Hotel Management
13 Jan 2020 by Rizal, Hotel Management
Dear Mr Muhammad Thank you for your feedback.On behalf of Sun Inns group,we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend.Hope to see you again. Thank you. Sincerely, Group Manager.
3 out of 5
by A verified traveler from Kuala Selangor

Posted 2 Dec 2019
don't like
1 out of 5
by A verified traveler

Posted 15 Aug 2019
dirty the room
Comment from Hotel Management
22 Aug 2019 by ', Hotel Management
Dear Valued Guest, Thank you for your comment. We are very Sorry for your bad experience .We will take appropriate action to address the problem your raised in relation to house keeping & prevent future occurrence. Hope to see you again . Thank you. Sincerely, Group Manager.
4 out of 5
by Wei Nam

Great Location

Posted 30 Jun 2017 on Hotels
The location was great, easy access to food, restaurants and tourist attractions. The housekeeping needed improvement as dirt could be seen under the bed and on edges of the wall. Service could be enhanced as well as they managed to 'misplace' my registration which took a while to correct.
Comment from Hotel Management
16 Feb 2021 by Mira, Hotel Management
Dear Valued Guest, Thank you for your feedback.Our team will definitely look into area to improve and hope to see you again. Thank You. Sincerely, Group Manager
3 out of 5
by NULIAH

This traveler left a rating score only Posted 2 Mar 2017 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Nov 2016 on Hotels
4 out of 5
by Isaac

Posted 27 Jun 2016 on Hotels
Comment from Hotel Management
16 Feb 2021 by Mira, Hotel Management
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Group Manager.
3 out of 5
by CHEE from ipoh

above average.

Posted 7 Jun 2016 on Hotels
I was wondering, why the sun inns hotel unable to search for my booking??? So everytime when I check in to hotel, the hotel need to call hotels.com hotline??
4 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia

Impressed

Posted 6 May 2016
Location: Try to get a room close to elevator as the elevator in not at center. It is at one end of the building
Pros - Clean, well kept, looks new, value for money, location (lots of seafood restaurants nearby), LCD TV, good hot shower with built in pump, hot/cold water dispenser at several location within each floor, staff were friendly and helpful, elevator available, very good air conditioning with wall fan and ample car park. Cons - Compact, bathroom floor mat did not absorb the water, unable to fully close the window view with curtain.
Comment from Hotel Management
16 Feb 2021 by Mira, Hotel Management
Dear Valued guest, Thank you for your feedback.On behalf of Sun Inns group,we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend.Hope to see you again. Thank you. Sincerely, Group Manager.
Back to Hotel Details Showing Reviews 1 - 10 of 12 Next