Ratings based on 318 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2024
Comment from Hotel Management
3 Dec 2024 by Team W Kuala Lumpur, Hotel Management
Thank you for choosing W Kuala Lumpur, the leading city escape and the place we call home. We look forward to welcoming you soon.
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Team W Kuala Lumpur, Hotel Management
Dear Abdulrazaq,Thank you for your rating, and we are glad you have an overall positive stay experience. Your kind patronage is greatly appreciated, and we look forward to welcoming you back soon!
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Team W Kuala Lumpur, Hotel Management
Hi Saad AyazWe are thrilled to hear that you had a wonderful time at W Kuala Lumpur! We want you to know that you are very important to us, and are dedicated to providing you with the best service possible. Thank you for choosing W Kuala Lumpur - we can't wait to see you again!
by A verified traveler
Posted 28 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Team W Kuala Lumpur, Hotel Management
Dear Gulrays Shafi,Thank you for your patronage at the leading city escape and the place we call home. We look forward to welcoming you soon.
by A verified traveler
Posted 5 Sep 2024
Beautiful nd clean place friendly staff
Comment from Hotel Management
9 Sep 2024 by Team W Kuala Lumpur, Hotel Management
Hello Valued Guest,Thank you for your rating, and we are glad you have an overall positive stay experience. Your kind patronage is greatly appreciated, and we look forward to welcoming you back soon!
by A verified traveler
Posted 17 Aug 2024
Comment from Hotel Management
20 Aug 2024 by Team W Kuala Lumpur, Hotel Management
Dear Rodrigo,Thank you for the 5-star rating, and we look forward to welcoming you back soon!
by A verified traveler
Posted 1 Aug 2024
Amazing service, from front desk to the waiting staff to housekeeping, everyone was just so approachable, helpful and KIND! We will miss this beautiful hotel and the wonderful people we came across during our stay.
Comment from Hotel Management
5 Aug 2024 by Team W Kuala Lumpur, Hotel Management
Dear NailishaThank you for taking the time to share your positive experience with us! We're delighted to hear that you found our place to be really good and that our talents made you feel warm and welcomed. We appreciate your recommendation and are grateful for your support. We look forward to serving you again and providing you with more amazing experiences.
by A verified traveler
Posted 20 Jul 2024
Comment from Hotel Management
12 Aug 2024 by Team W Kuala Lumpur, Hotel Management
Hi Andrew,Thank you for the 5-star rating, and we look forward to welcoming you back soon!
by A verified traveler
Posted 17 Jun 2024 on Wotif
Compare to other 5 star hotels, the quality of the room is not at level of 5 star suppose to use for that price
Comment from Hotel Management
18 Jun 2024 by W Kuala Lumpur, Hotel Management
Thank you for your review. Our sincere apologies for the shortcomings during your stay. Your kind patronage is greatly appreciated, and we hope to welcome you back for a refreshing experience.
by A verified traveler
Posted 11 Jun 2024
Room well kept
Comment from Hotel Management
12 Jun 2024 by Alyssa Sta Maria, Hotel Management
Hello Tan Siong,Thank you for your rating, and we are glad you have an overall positive stay experience. Your kind patronage is greatly appreciated, and we look forward to welcoming you back soon!
