Ratings based on 310 Verified Reviews

4.0 out of 5
84% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 4 Oct 2024
ok
4 out of 5
by A verified traveler

Posted 25 Sep 2024
Need more customer service
4 out of 5
by A verified traveler from Nanaimo

Posted 6 Jun 2024
The room was spacious and the decoration original. Service and cleanliness was quite excellent. The hotel restaurant was struggling with resupplying the breakfast buffet at busy times in the morning, which requires improvement. The adjacent mall used to contain dining options for the evening, which is no longer the case. Most of the dinner options close to the hotel require cash payment, and according advice by the hotel would be helpful.
5 out of 5
by A verified traveler

Posted 9 Mar 2024 on Hotels
Comment from Hotel Management
23 Apr 2024 by The Management, Hotel Management
Dear Wong, Thank you for rating us. Best wishes,The Management
2 out of 5
by A verified traveler

Posted 5 Feb 2024
Overated by previous posts. This hotel doesn’t deserve a good rating.Poor in cleanliness and we found cockroach in the room. Dusty and moldy toilet. Disappointed.
4 out of 5
by A verified traveler

Posted 20 Jan 2024 on Hotels
Good value stay with clean comfy room, near to Pudu & Bukit Bintang area. Due to Covid, many F&Bs are not in business in the mall next door.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Jan 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Jan 2024
5 out of 5
by A verified traveler

Nice breakfast

Posted 8 Jan 2024 on Hotels
Very clean and comfortable with a very good breakfast
4 out of 5
by A verified traveler

Posted 4 Dec 2023
Enjoyed my stay