Ratings based on 17 Verified Reviews
3.4 Room cleanliness
3.6 Service & staff
2.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Aug 2024
While the staff are very friendly, the rooms are not very clean. Insects are found.
by A verified traveler
Posted 8 Aug 2024
Bargain
by A verified traveler
Posted 5 Aug 2024
E wifi was not strong enough
by A verified traveler
Posted 6 May 2024
Near to UM campus
by A verified traveler
Aggressive Staff!
Posted 21 Mar 2024 on HotelsDO NOT STAY HERE!
by A verified traveler
Posted 25 Dec 2023
hanging the “please make up the room”
no one will clean up. even u saw the cleaning cart. which means they will not refill anything.
i stay in 3 nights. no one will clean up n stock up the toilet roll. poor experience.
Comment from Hotel Management
27 Dec 2023 by Manager, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay at our property. We sincerely apologize for any inconvenience you experienced with our housekeeping services not meeting your expectations.We take all guest feedback seriously, and we are genuinely sorry that we fell short of providing you with the clean and comfortable accommodations we strive to offer. Your concerns have been shared with our housekeeping team to address and rectify the issues you mentioned.To ensure this is an isolated incident, we will be conducting a thorough review of our housekeeping procedures and retraining our staff to prevent such issues from recurring in the future.As a gesture of goodwill, we would like to extend an invitation for you to revisit our hotel. We are committed to making amends and providing you with the exceptional service we are known for. Please feel free to contact us directly so that we can assist in making your next stay more enjoyable.Once again please accept our apologies rest assured that your feedback will help us improve our services further.
by A verified traveler
Posted 5 May 2023
by A verified traveler
Posted 24 Mar 2023
The aircon is fixed at 25 degree and its too warm. The bed is also not comfortable and making sounds. Overall the condition is not very good
by A verified traveler
Posted 22 Mar 2023
Cozy and homely feel
by A verified traveler
Not recommended
Posted 7 Aug 2022 on HotelsThe towels provided was stained. Banktroom sink was over the toilet seat so our body and face was up against the sink. I burnt my fingers using the adaptor to connect th e hairdryer.
