Ratings based on 16 Verified Reviews
4.4 Room cleanliness
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Sep 2024
Excellent.... Recommend and for sure I will be back...thank you UNIMAX team
Comment from Hotel Management
19 Oct 2024 by Unimax Theresa, Hotel Management
Thank you for your feedback, it help motivate us and improve our service to serve our guest better.
by A verified traveler
Unusual check in
Posted 21 Aug 2024 on HotelsThe accommodation was serviced apartment.
Check in instructions were therefore not standard. You would receive a WhatsApp from an Unkown number to confirm the check in details. A process that is not new to me and especially arriving somewhere new raises some concerns .
Comment from Hotel Management
30 Aug 2024 by Unimax Theresa, Hotel Management
Thank you for your feedback, it help motivate us and improve our service to serve our guest better.
by A verified traveler
Posted 17 Aug 2024 on Hotels
Excellent accommodation with first class service. Great location near malls and MRT 2 stops from Bukit Bintang. My stopoff in KL from now on
Comment from Hotel Management
30 Aug 2024 by Theresa, Hotel Management
Thank you for your feedback, it help motivate us and improve our service to serve our guest better.
by A verified traveler
Great management
Posted 30 Jul 2024 on HotelsLove that it is within walking distance to the mall where we can go for food. The management has been wonderful to work with. The team is super responsive to whatever questions we have. Will definitely come back to stay here if we are back to this part of the world again.
Comment from Hotel Management
10 Aug 2024 by Brendan, Hotel Management
Thank you for taking the time to write us a review. We are delighted that you enjoyed your stay with us. Your review motivate us to keep striving for better service to serve our guest.
by A verified traveler
Posted 4 Jun 2024
Excellent service
Comment from Hotel Management
12 Jun 2024 by Theresa, Hotel Management
Thank you for your review and and feedback we will take into consideration and upgrade you service to serve our guest better in the future.
by A verified traveler
Posted 14 Feb 2024 on Hotels
Comfortable and cosy 3 bed condo . Well maintained and tidy. Has washer dryer which was extremely useful. Security team very helpful. Easy check in and good communication with the host . Check out was smooth. Lift is fast. Will definitely come-back in the futures
Comment from Hotel Management
10 Aug 2024 by Brendan, Hotel Management
Thank you for taking the time to write us a review. We are delighted that you enjoyed your stay with us. Your review motivate us to keep striving for better service to serve our guest.
by A verified traveler
Posted 24 Aug 2023
Good place to stay with family and great location.
Comment from Hotel Management
24 Aug 2023 by JL, Hotel Management
Thanks you for your feedback, we will keep improve our service to serve u better in the future.Thanks again for choosing us
by A verified traveler
Pleasant Staycation at UNA
Posted 8 Aug 2023 on HotelsThe overall experience was awesome. Wifi connectivity for TV set can be improved.
Comment from Hotel Management
9 Aug 2023 by Bd, Hotel Management
Thank Clarice for your reviewed and feedback. We will upgrade and improve our settings.
by A verified traveler
Posted 9 Aug 2024 on Hotels
Comment from Hotel Management
10 Aug 2024 by Theresa, Hotel Management
Thank you for your review and and feedback we will take into consideration and upgrade you service to serve our guest better in the future
by A verified traveler
Posted 17 Jul 2024 on Hotels
Comment from Hotel Management
19 Jul 2024 by Theresa, Hotel Management
Thank you ShinSuk, really nice guests. Looked after the property well and kept it in a clean and tidy condition. Great at communicating. We would definitely host them again.
