Ratings based on 593 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Thanks for all staffs ! It was second stay for me in a row! Everytime I stay over there, I am so satisfied with you!!
by A verified traveler from Laguna Niguel
Posted 14 Sep 2024
Location is good for dining options. The hotel room had no hot water and was noisy as it was just above a major highway. Room is adequate. Exercise facility is poor condition. First and last time I will stay at this hotel. Staff courteous
Comment from Hotel Management
18 Sep 2024 by Minnie, Hotel Management
Dear Thomas, Thank you for choosing The Signature Hotel & Serviced Suites Kuala Lumpur, as your preferred choice of accommodation. Please accept our sincere apologies for the inconveniences caused during your stay. We highly value your constructive feedback and have escalated the issue with the housekeeping and inspection team and to ensure such issue will not repeat in the future. Once again, thank you very much for your feedback and we hope to have a chance to welcome you again in the future.
by A verified traveler
Posted 2 Aug 2024 on Hotels
Comment from Hotel Management
5 Aug 2024 by Minnie, Hotel Management
Dear Guest, Thank you very much for the great review. It was a pleasure having you as our guest and we are glad that you thoroughly enjoyed your stay with us. Thank you once again and we look forward to welcoming you back at our hotel in the near future.
by A verified traveler
Posted 29 Jul 2024 on Hotels
Comment from Hotel Management
31 Jul 2024 by Minnie, Hotel Management
Dear Guest, Thank you very much for the great review. It was a pleasure having you as our guest and we are glad that you thoroughly enjoyed your stay with us. Thank you once again and we look forward to welcoming you back at our hotel in the near future.
by A verified traveler
Posted 23 Jun 2024
Comment from Hotel Management
25 Jun 2024 by Minnie, Hotel Management
Dear Ryo , Thank you very much for the great review. It was a pleasure having you as our guest and we are glad that you thoroughly enjoyed your stay with us. Thank you once again and we look forward to welcoming you back at our hotel in the near future.
by A verified traveler from Townsend
Posted 23 Jun 2024
Comment from Hotel Management
15 Jul 2024 by Minnie, Hotel Management
Dear Thomas, Thank you very much for the great review. It was a pleasure having you as our guest and we are glad that you thoroughly enjoyed your stay with us. Thank you once again and we look forward to welcoming you back at our hotel in the near future.
by A verified traveler
Posted 11 Jun 2024 on Hotels
Very poor internet
Comment from Hotel Management
11 Jun 2024 by Minnie, Hotel Management
Dear Wong, Thank you for the feedback. Please accept our most sincere apologies for the inconvenience we have caused. Rest assured I have shared your feedback with the concerned department for the improvements. We hope to have a pleasure of welcoming you back soon.
by A verified traveler
Posted 5 Jun 2024
The staff here are super nice. This is a really good real hotel.
Comment from Hotel Management
11 Jun 2024 by Minnie, Hotel Management
Dear Robert ,Thank you very much for the great review. It was a pleasure having you as our guest and we are glad that you thoroughly enjoyed your stay with us. Thank you once again and we look forward to welcoming you back at our hotel in the near future.
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
13 May 2024 by Minnie, Hotel Management
Dear Seiji, Thank you very much for the great review. It was a pleasure having you as our guest and we are glad that you thoroughly enjoyed your stay with us. Thank you once again and we look forward to welcoming you back at our hotel in the near future.
by A verified traveler
Posted 29 Apr 2024 on Hotels
Comment from Hotel Management
30 Apr 2024 by Minnie, Hotel Management
Dear Wong, Thank you very much for the great review. It was a pleasure having you as our guest and we are glad that you thoroughly enjoyed your stay with us. Thank you once again and we look forward to welcoming you back at our hotel in the near future.
