Ratings based on 982 Verified Reviews

4.4 out of 5
82% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 20 Nov 2024
The hotel was in a good location, within walking distance to nightlife, street food market, shops, restaurants etc. Not the best pickup location for Grab/Taxi though. Room was large, clean, good aircon, coffee pod machine, complimentary mini bar, housekeeping brilliant! lift was slow, hallways smelt of musty cigarettes, breakfast & afternoon tea was really lovely and the waitstaff amazing! Great shower, large comfortable bed, lucky to have quiet back room with partial views of Petronas & KL Tower!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Nov 2024
5 out of 5
by A verified traveler

Posted 17 Nov 2024
Lovely friendly staff ideal location for shops and bars in walkable distance
4 out of 5
by A verified traveler

Posted 10 Nov 2024
Staff are really friendly and nice, everything is walkable shops and dining options, the buffet breakfast is really good but just doesn't really change its the same meals. Overall amazing place to stay at.
Comment from Hotel Management
15 Nov 2024 by KL Journal Team, Hotel Management
Thank you for taking the time to review your stay with us. We are glad you had a pleasant one and hope to welcome you back again soon!
5 out of 5
by A verified traveler

Posted 31 Oct 2024
None
5 out of 5
by A verified traveler

Posted 29 Oct 2024
Excellent location, excellent service
5 out of 5
by A verified traveler

Posted 28 Oct 2024
Great place
5 out of 5
by A verified traveler

Posted 28 Oct 2024
Great service and very kind staff. Nothing to complain about
Comment from Hotel Management
15 Nov 2024 by KL Journal Team, Hotel Management
Thank you for taking the time to review your stay with us. We are glad you had a pleasant one and hope to welcome you back again soon!
5 out of 5
by A verified traveler from pittsburgh

This traveler left a rating score only Posted 20 Oct 2024
5 out of 5
by A verified traveler

Posted 16 Oct 2024
Excellent location with a partial view of the Twin towers.