Ratings based on 75 Verified Reviews
4.2 Room cleanliness
3.7 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Aug 2024
by A verified traveler from Singapore
Posted 27 Feb 2023
Property location was excellent and facilities were good. However, this was offset by sleepless nights due to horrific traffic noises that could be heard even on the 33rd FL! 33A above us were also inconsiderate people rearranging furtniture and crashing about at 2AM in the morning. Additionally the owner of 33-03 gave us a defective TV and did not change it even after our complaints.
Property maybe good value with a good location but save yourself the headache and go elsewhere. Shame as it has all the elements of being a great serviced apartment and near Little India and Bansgar station.
by A verified traveler
Posted 20 Nov 2022
This property lacked hot water, the shower was clogged, and the check in information had typos regarding Wi-Fi access. There were zero amenities aside from soap/shampoo/toilet paper but was not stocked sufficiently for more than a 2 day stay. Not to mention they don’t have a front desk and require a deposit which Expedia and my bank flagged as a dangerous and fraudulent transaction. Easily the worst experience I’ve ever had particularly for the astronomical price relative to competitors.
by A verified traveler
Posted 10 Feb 2020
by A verified traveler
Posted 5 Feb 2020 on Hotels
by A verified traveler from Australia
Posted 21 Dec 2019
Good location, and clean room. Services were below average . Washing machine didn’t work from day one. Reported and someone attended and confirmed its faulty but never reported or replaced. Had to use public laundry every day. The only word from the property management was ‘sorry’ .
by A verified traveler
Upset with service
Posted 11 Dec 2019 on HotelsIt was bad. We had to wait very long before someone come down to pass all the keys. It stated here that credit card deposit is accepted but we were asked to make deposit with cash. Not only that, we need to hold to room key which sometimed work and sometimes does not, when we scanned at the lift. There is also another red card for security purposes. So in total, we held on to 2 room cards, 1 security card and 1 parking card, which is too much of a hassle. The 2 room cards are our preference for our convenience but i wonder if they can do better to consolidate the room keys/card and security card together as different places require different cards to enter. Our shower hose is also spoilt from first day, thought we can bear with it till check out and didnt make much of it. We reported it on the 2nd last day, only to realise no one attended to it once we return to the apartment. We were out for almost 12 hours and no one rectified it. They only replied sorry their maintenance already out of shift. There was no courtesy call to apologise at all. Deeply disaappointed in our stay. We wont return again.
Comment from Hotel Management
11 Dec 2019 by MIKI, Hotel Management
I'm really sorry for the issue you had. I will pay more attention on it. I will share this review to my team and improve our service in future. I'm really sorry for this :(
by A verified traveler from Hong Kong
Posted 22 Nov 2019
by A verified traveler
Posted 22 Sep 2019
Place is good. The stairs up to the bed area is very narrow. Not easy for people with mobility issue.
Comment from Hotel Management
22 Sep 2019 by Anastasia - Plush, Hotel Management
Thank you for staying with us and give us a review :)
Have a great day!
by A verified traveler
Excellent Appartment You won’t go wrong
Posted 1 Sep 2019 on HotelsThis was one of the best deals and place I could think of staying in.. sleeps easily 6 adults 3x couples.. we stayed two night but will be looking a more on our next return to Malaysia...
I strongly suggest if you have a group that all get on together don’t pay for 3 rooms when you can have it all and a lot more for the price of one...
This is just unbelievable for the security and service along with value of money!
Loved it
Ian
Comment from Hotel Management
18 Sep 2019 by Midhaf, Hotel Management
Thank you Ian!
