Ratings based on 209 Verified Reviews
3.8 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Oct 2024
by A verified traveler
Posted 16 Oct 2024
Noisy inside the building
Comment from Hotel Management
17 Oct 2024 by Author, Hotel Management
Dear Guest,
Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the noise inside the building. We understand the importance of a peaceful stay and we will certainly look into this matter. If you require any further assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Best regards,
Team OYO
by A verified traveler
Posted 3 Oct 2024
Since arriving stayed in many hotels, this is the only place asked me to pay a tourist tax MR 60, air conditioner not working 7 days booked left in 4 days.
Comment from Hotel Management
4 Oct 2024 by Author, Hotel Management
Dear Guest,
Thank you for sharing your feedback with us. We apologize for any inconvenience caused during your stay.
Regarding the tourist tax, we sincerely apologize for the misunderstanding. We strive to ensure that all our guests have a pleasant stay, and we apologize for any confusion caused in this matter.
We are sorry to hear about the issue with the air conditioner. Our team is committed to providing a comfortable and enjoyable experience for all our guests, and we regret that we fell short of your expectations in this regard.
We would appreciate the opportunity to address your concerns further. Kindly reach out to us at guestsupport.na@oyorooms.com with your booking details, so that we can assist you promptly.
Thank you for bringing these matters to our attention. We hope to have the chance to restore your faith in our services during your future visits.
Best Regards,
Team OYO
by A verified traveler
Posted 5 Feb 2023
Lights and aircond in common areas off. Exterior is shabby. Staff is unfriendly. Not convinced that bedding was fresh on arrival.
by A verified traveler
Posted 22 Dec 2022 on Travelocity
The property is dated. There is no safe in the room. It is very close to the monorail, but the monorail and MRT only run til 1130. The staff is good and for money the room was fine. I would stay closer to Bukit Bintang next time
by A verified traveler
Posted 2 Aug 2019
Good service
by A verified traveler
Posted 21 Jul 2019 on Hotels
by A verified traveler
Posted 24 Jun 2019
Fast check in & check out, polite & good service provided by hotel staff
by A verified traveler
Posted 4 May 2019
good..keep it up
by A verified traveler
Posted 4 May 2019
xxxxxxxxxxx
