Ratings based on 305 Verified Reviews

4.3 out of 5
97% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 24 Nov 2024
The toilet sink was rather dirty. I needed to call housekeeping to clean it and it was still dirty. The bathroom glassdoor in my room was tilted out of the glass panel.
3 out of 5
by A verified traveler

Posted 24 Oct 2024
Good location but room rundown, towels getting old and start to turn grey color. We checked in first room which ants walking around in the bed, tables and around the wall. We changed room ok but shower head with black stain and we have complained the drainage stuck flooded the shower room till housekeeping to settle the problem.
3 out of 5
by A verified traveler

Posted 24 Oct 2024
Good location.
5 out of 5
by A verified traveler

Posted 13 Oct 2024
Okay
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Aug 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Aug 2024 on Hotels
4 out of 5
by A verified traveler from Singapore

Posted 26 Jul 2024
Nil
4 out of 5
by A verified traveler

Hotel mainly cater for chinese guest

Posted 17 Jul 2024 on Hotels
Not much to expect from service. This hotel caters for chinese so the guest mainly is chinese. Bfast was to their advantage n its get very noisy way too early in the morning and its annoying. Definately wont stay here again.
5 out of 5
by A verified traveler

Posted 14 Jul 2024
the guest relation manger is very friendly & helpful. the hotel is in the mall so there are plenty of choices for shopping & dining.
5 out of 5
by A verified traveler

Posted 9 Jul 2024
"The perfect place very comfortable and warm room. Plenty of electric sockets to charge my devices and work with my laptop. Great TV and really excellent hot shower, so easy to use. Friendly staff and the hotel is very central within easy reach of shops, eating places and the MTR. I will certainly be back."