Ratings based on 37 Verified Reviews

3.1 out of 5
45% of guests recommend
3.2 Room cleanliness
3.2 Service & staff
2.9 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 20 Feb 2022
Is ok onl
Comment from Hotel Management
24 Feb 2022 by -OM-, Hotel Management
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Group Manager.
3 out of 5
by A verified traveler

Posted 10 Jan 2022 on Ebookers
To improve on cleanliness Staff manning the counter to be proactive (make a to-do list etc.) to provide promised services such as clean towels and parking fee waiver without customers having to remind/ask.
Comment from Hotel Management
24 Feb 2022 by -OM-, Hotel Management
Thank you for your feedback.On behalf of Sun Inns group,we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend.Hope to see you again. Thank you. Sincerely, Group Manager.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Dec 2021 on Hotels
3 out of 5
by A verified traveler

Posted 29 Nov 2021
What I didn't like is the TV channels are the worst I've come across. Everything is local boring and worst rated shows. Bathroom shower leaking Didn't do pest control can notice small black Roche's running around.
4 out of 5
by A verified traveler

Posted 3 Jan 2020 on Hotels
Comment from Hotel Management
13 Feb 2021 by Mohan, Hotel Management
Dear valued guest, Thank you so much for choosing to stay with us and high grading score. Hope to see you again. Thank you. Sincerely, Operation Manager.
5 out of 5
by A verified traveler

Posted 13 Nov 2019
Everything good
Comment from Hotel Management
28 Dec 2019 by Operation Manager, Hotel Management
Dear valued guest, Thank you for your feedback. On behalf of Sun Inns group, we would extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us. Hopefully you will continue to support us. Hope to see you again. Thank You. Sincerely, Operation Manager
4 out of 5
by A verified traveler

Posted 12 Oct 2019 on Hotels
Comment from Hotel Management
15 Oct 2019 by m, Hotel Management
Dear Mrs.Norhazlina, Thank For your good rate us. On behalf of Sun Inns group, we would like to extend our thank you for the good comment.We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you. Sincerely, Group Manager.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Jan 2019
3 out of 5
by A verified traveler

Posted 15 Dec 2018
Was requested for non smoking room But the room given was having terrible cigarette smokes smell The tv turn blue and nothing can be done to fix it. We want to watch aff match that’s why tv is important! The water cooler not functioning at the level 3
4 out of 5
by A verified traveler from Malaysia

Posted 9 Aug 2018
Comment from Hotel Management
16 Aug 2018 by Max Khoo, Hotel Management
Dear Valued Guest Noted Thank you The Management
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