Ratings based on 320 Verified Reviews

3.5 out of 5
72% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Nov 2024
1 out of 5
by A verified traveler

Posted 7 Sep 2024
Lists pictures of a bustling attached mall, but it is an abandoned mall with one shop for used furniture. The restaurant is not appealing and a nearby bar and grill was filled with sketchy types. The carpet had multiple holes and burn marks.
Comment from Hotel Management
11 Oct 2024 by T, Hotel Management
Dear Mr Robert,We appreciate your feedback regarding your recent experience. We apologize for the condition of the mall and the issues you encountered, including the state of the carpet and the ambiance of the restaurant. Your concerns about safety and cleanliness are taken seriously, and we are committed to improving our environment. We strive to provide a welcoming atmosphere for all guests, and your input will help us address these challenges. Thank you for bringing this to our attention.Thank you.
3 out of 5
by A verified traveler

Posted 22 Mar 2024
Need more security
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 May 2023 on Hotels
2 out of 5
by A verified traveler

not as good as before

Posted 29 Dec 2020 on Hotels
the cleanliness of the hotel really need to improve. the pillows, pillow cases are molded and smelly. the toilet bowl are stained.
3 out of 5
by A verified traveler

Posted 8 Sep 2020 on Hotels
I have stayed at Silka Cheras a
2 out of 5
by A verified traveler

Posted 3 Sep 2020 on Hotels
There is no hot water in the bath room (Maybe the water heater is malfunctioning) Also, there is no towels when I checked in the room, have requested from the staff for few times, and it was delivered after an hour Thus, do not have any restaurant beside the mall, have to drive out or delivery for food
5 out of 5
by A verified traveler

Clean & comfort

Posted 31 Aug 2020 on Hotels
worth for price for stay. But no any restaurent in the mall beside old town. Very less option for customer to dine in. Need to go out or order online delivery.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Aug 2020 on Hotels
4 out of 5
by A verified traveler

Posted 19 Aug 2020 on Hotels
The hotel is located jus
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