Ratings based on 51 Verified Reviews
2.7 Room cleanliness
2.7 Service & staff
2.4 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Sep 2019
by A verified traveler
Posted 15 Jul 2019
Room is not cooling at all. Really not comfortable at all. Seriously need to improve on the room facilities. But really appreciate the staff. The receptionist is very good and understanding.
Comment from Hotel Management
17 Aug 2019 by T.ANUJAN, Hotel Management
Dear Guest, Thank you for your feedback and for your inconvenience is regretted. We assure to look into this issue and take action immediately. Please give us another chance by choosing to stay with us during your next visit in order to prove our sterling services. Best regards
by A verified traveler
Posted 10 May 2019
I travel quite frequent either for my business trip or for leisure, this is the worst experience that I had. I am not only black listed this hotel but also will tell anyone that I know for not staying in this hotel.
I stayed from 5/May 2019 till 8/May 2019.
First thing first, I booked thru Expedia on 29/Apr 2019 and my check-in date is 5/May 2019. However, they mentioned that they didn't receive any reservation from Expedia.
Second, the room has a kind of smell once I entered.
Third, the power supply is not stable and it tripped a few times in a night.
Fourth, it was so noisy early in the morning at 6am by playing Indian song very loudly.
Fifth, on the second day, the light bulb in the toilet was not in good condition, it was not stop blinking. I informed the reception to change it when I went out at 8.30am. But I found that it was not changed when I came back at 6pm.
Lastly, I booked my stay for four night, they didn't have the courtesy to offer my the mineral water.
by A verified traveler
Posted 8 Apr 2019
Nothing is nice about this.
Comment from Hotel Management
10 May 2019 by NATHAN, Hotel Management
DEAR GUEST ,
THANK YOU FOR YOUR VALUABLE FEEDBACK,
WE ARE SORRY TO HEAR THAT YOUR STAY AT OUR PROPERTY DID NOT MEET YOUR EXPECTATION.
WE ARE SURELY WILL BE UPGRADE OUR SERVICES TO SERVE BETTER FOR OUR FUTURE GUESTS.
WE HOPE THAT YOUR NEXT STAY WITH US WILL BE BETTER MEET UP STANDARD OF EXCELLENCE.IT WOULD BE SUCH A PLEASURE TO WELCOME YOU BACK TO OUR HOTEL AGAIN.
THANK YOU :)
by A verified traveler
Posted 11 Mar 2019
Parking issue
Comment from Hotel Management
13 Mar 2019 by GAYU, Hotel Management
DEAR ,
THANK YOU FOR YOUR VALUABLE FEEDBACK,
WE ARE SORRY TO HEAR THAT YOUR STAY AT OUR PROPERTY DID NOT MEET YOUR EXPECTATION.
WE ARE SURELY WILL BE UPGRADE OUR SERVICES TO SERVE BETTER FOR OUR FUTURE GUESTS.
WE HOPE THAT YOUR NEXT STAY WITH US WILL BE BETTER MEET UP STANDARD OF EXCELLENCE.IT WOULD BE SUCH A PLEASURE TO WELCOME YOU BACK TO OUR HOTEL AGAIN.
THANK YOU :)
HAVE A NICE DAY
by A verified traveler
Posted 5 Feb 2019
by A verified traveler
Posted 14 Jan 2019
Toilet is smelly. Bed, pillow case and towel need to change new.
Comment from Hotel Management
7 Feb 2019 by SHASHI, Hotel Management
DEAR ,
THANK YOU FOR YOUR VALUABLE FEEDBACK,
WE ARE SORRY TO HEAR THAT YOUR STAY AT OUR PROPERTY DID NOT MEET YOUR EXPECTATION.
WE ARE SURELY WILL BE UPGRADE OUR SERVICES TO SERVE BETTER FOR OUR FUTURE GUESTS.
WE HOPE THAT YOUR NEXT STAY WITH US WILL BE BETTER MEET UP STANDARD OF EXCELLENCE.IT WOULD BE SUCH A PLEASURE TO WELCOME YOU BACK TO OUR HOTEL AGAIN.
THANK YOU :)
HAVE A NICE DAY
by A verified traveler
Posted 12 Nov 2018 on Hotels
Aircon not cold
by A verified traveler
A short stay or quick over night is fine
Posted 7 Jun 2018 on HotelsSupposed to have a room with windows during booking and somehow not available anymore during the stay but it's ok for a quick stay. The room was not providing any tissue not even a box or toilet roll in the bathroom. Stagnant water always appeared on the bathroom floor. Location wise is good that has various eatery outlet to choose from Asian to Western food.
Recommended
for Getaway With Friendsby A verified traveler
Posted 29 Mar 2018 on Hotels
