Ratings based on 315 Verified Reviews
3.3 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jan 2021 on Hotels
by A verified traveler
Posted 4 Nov 2020 on Hotels
by A verified traveler
disappointing and discomfort service
Posted 20 Oct 2020 on HotelsIt’s was totally disappointing, first, my booking was at Pudu Sentral eventually they change the Hotel booking to another branch and informed lately where’s I was reached at the lobby (my first frustration), that was quit hustle and unprofessional.
Secondly, The hotel should inform the customer on
time of check in , that’s the area is facing water problem. Perhaps, the water was stopped at night and they didn’t inform us about the water interruption Earlier and all the while I need to keep on calls the receptionist and asking for the update the most displeasure moment. The receptionist at-least can call and let’s us know what’s going on apparently NOT, I need to go all the way to the receptionist and find out the water interruption, the Disgusting part was they can’t even provide tissues. What kind of service do they have? It’s full of uneasiness and discomfort.
by A verified traveler
Posted 20 Feb 2020
The good thing about the hotel was the really cheap price. It makes it possible for solo travellers who dont have that much money to have a nicer place than a hostel and a own room for a while. But to be really honest the stuff wasnt friendly at the reception and it seems like they dont really care about their customers. Its missing in the small things
The room wasnt reallt clean, I didnt got a room like it was looking on the picture for the room i've booked and there was no wifi working in the room. The room itself was without love and you really get just the most nessesary things like a bit of soap and two towels and toilet paper. The rooms could be a little bit more lovely with some plants and pictures on the wall. The rooms were looking poor
by A verified traveler from Brunei
Posted 23 Oct 2019
by A verified traveler
Posted 26 Sep 2019
Enjoyed our stay there , very welcoming, great location
by A verified traveler
Posted 18 Sep 2019 on Hotels
by A verified traveler
Posted 16 Sep 2019
Staff are very rude and the rooms are not clean very disappointed to stay here
by A verified traveler
Posted 2 Sep 2019
Very irritating staff
by A verified traveler
Two night stay
Posted 2 Sep 2019 on HotelsNever expect much from this hotel. Just need a place for family to spend the night. The hotel just need refurbishing. Has to improve the facilities maintenance. No carpark available in the hotel and has to park at the back street.
