Ratings based on 145 Verified Reviews
3.5 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2019
Comment from Hotel Management
27 Nov 2019 by Justiceson, Hotel Management
Dear valued guest,
Thank you for choosing The Plaza Hotel Kuala Lumpur as your preferred accommodation.
We greatly appreciate your review. Hope you could explain more so we could further improve to render a better quality service.
We hope to welcome you back again soon!
Kind regards,
Justiceson
Duty Manager
by A verified traveler
Posted 1 Oct 2019
Comment from Hotel Management
27 Nov 2019 by Justiceson, Hotel Management
Dear valued guest,
Greetings from Plaza Grand Hotel Kuala Lumpur!
We would like to thank you for your kind feedback. Your comments are very much valuable to us!
We look forward to welcoming you again in the near future.
Have a pleasant day!
Kind Regards,
Duty Manager
by A verified traveler
Posted 6 Sep 2019
It's ok within the expected budget range, but age and condition of furniture and facilities are not maintained very well.
by A verified traveler
Posted 8 Aug 2019
Staff very friendly and harga sangat berpatutan
by A verified traveler
Posted 22 Jul 2019 on Hotels
by A verified traveler
Posted 7 Jul 2019
The location of the hotel were ok. Its very noisy with the car and motocylce racing everynight. The noise were until 6 in the morning from 1 or 2 morning. I dont know why this property doesnt complain about this to the police.
by A verified traveler
Posted 24 Jun 2019
Old tv old tv old tv
by A verified traveler
Good stay
Posted 19 Apr 2019 on Hotelsby A verified traveler from Teluk Intan
Posted 31 Mar 2019
Reasonable price.
by A verified traveler
Posted 11 Mar 2019
Lack of interest in the subject of breakfast, where breakfast is popular there is no eating at breakfast, especially foreign tourists. Also there is no active Internet service. The guest also has no slipper or bathrobe.