Ratings based on 407 Verified Reviews
3.6 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Feb 2021
by A verified traveler
Posted 1 Mar 2020 on Hotels
by A verified traveler
Posted 14 Jan 2020 on Hotels
I love the SPA, massage was great
by A verified traveler
Posted 11 Jan 2020
All Golden this hotel
by A verified traveler
Kuala Lumpur
Posted 6 Jan 2020 on HotelsCould be a good facility but needs big overall. Would have been amazing one upon a time.
City is a little bit away. Probably 20-30mins in cab. Area ok.
by A verified traveler
Posted 2 Jan 2020 on Hotels
by A verified traveler from Indianapolis, IN
Posted 1 Jan 2020
Hotel was sold to us as a 'luxury 5 star resort'. What we found was a very old, barely 2 star motel. Property was old, poorly maintained and the outdoor pool that was advertised was non existant. Food quality at breakfast was poor, and the staff are happy to come into your room despite a do not disturb sign. No safety box nor fridge in the room. Leaking faucet with wet floors in the bath, unusable tub. Total joke!
by A verified traveler
Nice place to rest and relax
Posted 17 Dec 2019 on Hotelsthe stay was comfortable as the rooms are decent sized and suitably furnished. the facilities provided by the resort are more than adequate.The washroom amenities are very good.
by A verified traveler
Posted 13 Dec 2019 on Hotels
by A verified traveler from Singapore
Posted 6 Dec 2019
Poor maintenance of the hotel, old and dirty, smelly etc