Ratings based on 28 Verified Reviews

3.4 out of 5
79% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.2 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 10 Jan 2020
Window in room didn’t close Roaches in room Front desk men seemed to hate their jobs Didn’t give refund even though I didn’t sleep there a single night
Comment from Hotel Management
15 Jan 2020 by OYO, Hotel Management
Hi, We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Kevin
1 out of 5
by A verified traveler

Posted 25 Dec 2019
There is a band playing outside the hotel at 1 am, but the staff did not say anything about it, but in the morning, I and my friend just chatting slowly got scold by the staff said that we disturbing others, while the hotel didn't have any guest. And they didn't said anything about the security deposit. and the picture really misleading, the room is not that big, it is just enough size to put queen bed and did not have any space.
Comment from Hotel Management
28 Dec 2019 by OYO, Hotel Management
Hi, We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback, to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Kevin
5 out of 5
by A verified traveler

Posted 7 Nov 2019
Comment from Hotel Management
9 Nov 2019 by Zara, Hotel Management
Thank you so much for the charming rating, Your review made our day. Have a great day ahead. Regards, Zara
2 out of 5
by A verified traveler from Vancouver

Posted 5 Aug 2019
It was convenient, however they did not mention that there is a band that plays outside every night between 1am to 4am... i could sleep at all.
Comment from Hotel Management
5 Aug 2019 by Cheshta, Hotel Management
Hi, Thank you so much for the positive rating and taking out your valuable time to share the review with us. We'll strive to ensure your future visits comfortable and relaxing one. Have a great day ahead :) Regards, Cheshta
5 out of 5
by A verified traveler

Clean and location is good

Posted 19 Jul 2019 on Hotels
Very nice and quite. Good location and staff. Would recommend for short stay.
Comment from Hotel Management
19 Jul 2019 by Cheshta, Hotel Management
Thank you for your sweet words, We hope to give you a consistent service every time. Regards, Cheshta
4 out of 5
by A verified traveler

Posted 9 Jul 2019 on Hotels
Comment from Hotel Management
16 Jul 2019 by Ravneet , Hotel Management
Glad to see that you have rated us positively, Nizam ! Do give us more chances to delight you in the future. Regards, Ravneet
2 out of 5
by A verified traveler

Posted 29 May 2019
Ok for cheap stay. I reserve online family room for 2 Queen bed and paid online. After arrived at counter he ask me to pay more RM30 because I have 2adult 2 children.
Comment from Hotel Management
21 Jun 2019 by Barbara, Hotel Management
Something like this shouldn’t have happened. We’re extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues don’t get repeated again. Regards, Barbara
2 out of 5
by A verified traveler

Posted 8 Mar 2019
A bit dirty
Comment from Hotel Management
8 Mar 2019 by Megha, Hotel Management
Sorry for the unpleasant experience you had with us, Alex! Thanks for notifying us and we’ll surely work towards better guest experience in the future. Regards, Megha
5 out of 5
by A verified traveler

Posted 8 Oct 2018 on Hotels
Comment from Hotel Management
9 Oct 2018 by Ritesh Yadav, Hotel Management
Hi Anas, I am happy to have served you. Trust me, it's a feeling of relief and immense joy when guests are happy with the services, which involve a lot of hard work and effort form my end. You are an integral member of the extended family now and I hope that you will keep supporting us. Have a great day ahead :) Thanks, Ritesh Yadav
5 out of 5
by A verified traveler

Posted 3 Sep 2018 on Hotels
Reasonable enough. They kindly keep my backpack even on the day I did NOT stay at this hotel. I really appreciated their kind extra service.
Comment from Hotel Management
28 Sep 2018 by Ritesh Yadav, Hotel Management
Hi Guest , I am happy to have served you. Trust me, it's a feeling of relief and immense joy when guests are happy with the services, which involve a lot of hard work and effort form my end. You are an integral member of the extended family now and I hope that you will keep supporting us. Have a great day ahead :) Thanks, Ritesh Yadav
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