Ratings based on 5 Verified Reviews
3.0 Room cleanliness
3.6 Service & staff
2.5 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Sep 2019 on Hotels
Comment from Hotel Management
21 Sep 2019 by Edward, Hotel Management
Hi, Cheng ! We are sorry to see that you're dissatisfied with our services. Be assured, we'll strive day and night to make sure your future visits are more comfortable and relaxing ones ahead 🙂 Regards, Edward
by A verified traveler
Old school
Posted 16 Sep 2019 on HotelsComment from Hotel Management
17 Sep 2019 by Edward , Hotel Management
Hi, Ikmal ! We're extremely apologetic to know that your experience with us has not been a pleasant one and we’ll definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Edward
by A verified traveler
Posted 28 Jul 2019
Satisfactory
Comment from Hotel Management
29 Jul 2019 by Ravneet , Hotel Management
Hi, Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Have a wonderful day! Regards, Ravneet
by A verified traveler from KL
Posted 7 Jul 2019
Quite ok but rate still high
Comment from Hotel Management
9 Jul 2019 by Steve, Hotel Management
It seems that you aren’t completely satisfied with our services, Kelvin. Be assured, we’ve marked a note of this issue and we’ll strive to ensure better services further. Regards, Steve
by A verified traveler from KL
Posted 1 Jul 2019
No comment
Comment from Hotel Management
4 Jul 2019 by Alex, Hotel Management
Hey Kelvin, Delighted by your feedback, it matters a lot to us. Hope to host you soon :) Regards, Alex
