Ratings based on 817 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2024
by A verified traveler
Posted 20 Nov 2024
The staff & service were excellent. Cannot fault the staff. Spoilt for choice at breakfast. The room was lovely although I would've preferred one with a bath but that's ok. The surrounds is shabby but that's just the area it's located at. It's very close to Time Square and short distance to Lalaport if shopping is your thing. Note to self...don't use Google Maps for walking directions. It'll lead you up the garden path!
Comment from Hotel Management
22 Nov 2024 by Cj, Marketing Communications & Operations Manager., Hotel Management
Dear Lindawati,Thank you very much for choosing to stay with us at Mercure Kuala Lumpur Shaw Parade and we are delighted to have made your stay so memorable and pleasant in every touch point during your stay.We look forward to welcome you back again for all your travels to Kuala Lumpur.
by A verified traveler
Posted 19 Nov 2024
Housekeeping and friendliness was under par.
Comment from Hotel Management
19 Nov 2024 by Cj, Marketing Communications & Operations Manager., Hotel Management
Dear Dalip,Thank you very much for choosing to stay with us at Mercure Kuala Lumpur Shaw Parade and we are delighted to have made your stay so memorable and pleasant in every touch point during your stay.We look forward to welcome you back again for all your travels to Kuala Lumpur.
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Cj, Marketing Communications & Operations Manager., Hotel Management
Dear Azura,Thank you very much for choosing to stay with us at Mercure Kuala Lumpur Shaw Parade and we are delighted to have made your stay so memorable and pleasant in every touch point during your stay.We look forward to welcome you back again for all your travels to Kuala Lumpur.
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Cj, Marketing Communications & Operations Manager., Hotel Management
Dear Poh Keyong,Thank you very much for choosing to stay with us at Mercure Kuala Lumpur Shaw Parade and we are delighted to have made your stay so memorable and pleasant in every touch point during your stay.We look forward to welcome you back again for all your travels to Kuala Lumpur.Thank you.
by A verified traveler
Posted 14 Oct 2024
Great hotel 🤗 Breakfast was good! Close to Time Square. Beds comfy , great showers
Comment from Hotel Management
14 Oct 2024 by Cj, Marketing Communications & Operations Manager., Hotel Management
Dear Cheryl,Thank you very much for choosing to stay with us at Mercure Kuala Lumpur Shaw Parade and we are delighted to have made your stay so memorable and pleasant in every touch point during your stay.We look forward to welcome you back again for all your travels to Kuala Lumpur.Thank you.
by A verified traveler
Posted 8 Oct 2024
Excellent hotel and great service
Comment from Hotel Management
9 Oct 2024 by Cj, Marketing Communications & Operations Manager., Hotel Management
Dear Ahmad Fardeen,Thank you very much for choosing to stay with us at Mercure Kuala Lumpur Shaw Parade and we are delighted to have made your stay so memorable and pleasant in every touch point during your stay.We look forward to welcome you back again for all your travels to Kuala Lumpur.Thank you.
by A verified traveler
Posted 7 Oct 2024
My family and I thoroughly enjoyed our stay at this hotel. Lovely views of city from the rooms and lift lobby. Great housekeeping and room furnishing and design. Bed was very comfortable. Many thanks to all the staff at Mecure klsp for the wonderful hospitality.
Comment from Hotel Management
9 Oct 2024 by Cj, Marketing Communications & Operations Manager., Hotel Management
Dear Jemima,Thank you very much for choosing to stay with us at Mercure Kuala Lumpur Shaw Parade and we are delighted to have made your stay so memorable and pleasant in every touch point during your stay.We look forward to welcome you back again for all your travels to Kuala Lumpur.Thank you.
by A verified traveler
Posted 4 Oct 2024
I wish i can stay longer i like the hotel is good location
Comment from Hotel Management
4 Oct 2024 by Cj, Marketing Communications & Operations Manager., Hotel Management
Dear Kareen Canares,Thank you very much for choosing to stay with us at Mercure Kuala Lumpur Shaw Parade and we are delighted to have made your stay so memorable and pleasant in every touch point during your stay.We look forward to welcome you back again for all your travels to Kuala Lumpur.
by A verified traveler
Posted 3 Oct 2024
Perfect hotel near everything! I totally recommend it. 5 stars!
Comment from Hotel Management
4 Oct 2024 by Cj, Marketing Communications & Operations Manager., Hotel Management
Dear Mathieu,Thank you very much for choosing to stay with us at Mercure Kuala Lumpur Shaw Parade and we are delighted to have made your stay so memorable and pleasant in every touch point during your stay.We look forward to welcome you back again for all your travels to Kuala Lumpur.
