Ratings based on 127 Verified Reviews

3.7 out of 5
80% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Bayan Baru

Posted 24 Nov 2024
Overall it's good...
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Jun 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 May 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Dec 2023
3 out of 5
by A verified traveler

Posted 29 Nov 2023
House keeping is poor and surrendering does not have amy eateries or mini mart
5 out of 5
by A verified traveler

Posted 12 Oct 2023
Staff responsible, porperty cleanliness, location good, 👍👍👍👍
Comment from Hotel Management
12 Oct 2023 by Reza, Hotel Management
Dear guest,We are pleased you enjoyed your stay. Thank you for your positive feedback. Hope see you soon
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jul 2023
2 out of 5
by A verified traveler

Posted 15 Mar 2022
1. Receptionist services are not very friendly. 2. There are no facilities provided for the OKU [disable person] such as OKU need to use the stairs from the car park to enter the hotel grounds because there is no OKU car park. 3. The stairs from the car park to the hotel grounds are not well maintained as they retain water when it rains and are slippery due to mossy surfaces. 4. There is no exemption for parking fees for guests at this hotel. 5. The vending machines for the car park are in a remote position, in the building next to the hotel and confuse the users as there are no signposts. 6. Rooms for visitors are cramped and lack of natural ventilation and the description of the visitor's room is not as advertised.
Comment from Hotel Management
27 Apr 2022 by reza, Hotel Management
Dear Lokman, we have OKU room. we wished you have informed us in advance to guide you. we have deluxe king room which is suited for OKU .
2 out of 5
by A verified traveler

Posted 11 Sep 2020 on Hotels
Untrained staff, very bad hotel condition
Comment from Hotel Management
16 Sep 2020 by Manhattan Business Hotel, Hotel Management
Dear Eng Hee, we are sorry to hear you didn't enjoy your stay. Thank you for your feedback.
5 out of 5
by A verified traveler

Posted 24 Aug 2020 on Hotels
Overall stay was comfortable, with clean bedsheet and towels, fluffy pillows and friendly staffs =D
Comment from Hotel Management
27 Aug 2020 by Reza, Hotel Management
Dear Guest, we are happy you enjoyed your stay and thank you for your positive feedback.