Ratings based on 19 Verified Reviews
3.4 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Aug 2022
by A verified traveler
Posted 5 Jun 2022 on Hotels
by A verified traveler
Posted 2 Dec 2020
Comment from Hotel Management
3 Dec 2020 by Helmi, Hotel Management
Thank you for the rating given. We are very much welcoming your arrival in the future. Thank you for the response.
by A verified traveler
Posted 28 Nov 2019
Ok even oldschool
Comment from Hotel Management
29 Nov 2019 by NATHAN, Hotel Management
THANK YOU VERY MUCH FOR YOUR FEEDBACK OUR HOTEL AND WELCOME TO OUR AGAIN.
THANK YOU
WARM REGARDS.
by A verified traveler
Posted 25 Nov 2019
First thing at all, the staff was friendly and nice.
However, the room condition was not satisfy.
When I step into the room, whole room fill with heavy massage oil like smell, I found cigarette bud in room, and a wet bath towel hanging on wal, obviously was not perform proper cleaning.
Door look and latch might need to have some maintenance check.
TV only have 2 channel, TV1 & Astro Ria.
Comment from Hotel Management
27 Nov 2019 by NATHAN, Hotel Management
THANK YOU FOR YOUR FEEDBACK TO OUR HOTEL STAFFS ARE FRIENDLY MOVE WITH CUSTOMER AND YOUR INFORMATION OF YOUR COMPLAINT WE WILL RECTIFY THE MISTAKES AT YOUR NEXT PRESENT IN OUR HOTEL.
THANK YOU,
WARM REGARDS.
by A verified traveler
Posted 27 Mar 2019 on Hotels
Book for family room, end up get three normal room. Dont know how they manage this hotel.
by A verified traveler from cyberjaya, my
Posted 4 Mar 2019
Nice room good staff and good accommodation
Comment from Hotel Management
25 Mar 2019 by NATHAN, Hotel Management
THANK YOU FOR YOUR FEEDBACK
by A verified traveler
Worse
Posted 7 Sep 2018 on HotelsUnable to check in although successfully booked through Hotels.com.
by A verified traveler
A must book hotel!
Posted 18 May 2018 on HotelsIts is cheap
Easy to get to
Good costumer service
Clean
Hot water available
Shared ironinh board with iron
TV only had 3 channels,,I am not complaining
Plugs to charge your phone
No lift though, have to use stairs,,again not complaining here
Easily accesible restaurants around
Open counter 24hours
I have to attend my business deals until late evening but I didnt want to book a room for all my bags, so they allowed me to leave it at the countet which was really helpful :)
Comment from Hotel Management
27 Jun 2018 by Hotel Manager, Hotel Management
Thank you for your kind and welcoming review. We are happy to hear that you are satisfied with your stay. We would love to hear from you again and continuosly will improve our service for our dearly customers. Thank you.
Recommended
for Everyoneby A verified traveler
Posted 23 Apr 2018
Good and affordable hotel at shah alam👍 recommended for others .
Comment from Hotel Management
25 Apr 2018 by shaa, Hotel Management
thank you a lot.Hope we can see you again next time
