Ratings based on 19 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Best View
Posted 10 Mar 2020 on HotelsChecking in can be a bit confusing and you have to be patient with the lift, it's a great place to stay in SIN with an amazing view of the city. The guys who run the hostel are very understanding and helpful.
by A verified traveler
Posted 20 Feb 2020 on Hotels
by A verified traveler
Cannot fault this place!
Posted 2 Dec 2019 on HotelsThis was the best experience I’ve ever had staying I. A hostel and can’t recommend it enough. The staff were absolutely excellent. The view from the balcony was amazing. And the rooftop pool is out of this world! Will definitely be back.
Comment from Hotel Management
14 Dec 2019 by Team , Hotel Management
Thank you for your stayed here and Great to know you loved your stay, We try our best to give you best experience. See you next time
by A verified traveler
Good apartment
Posted 22 Nov 2019 on HotelsValue for money
by A verified traveler
Great building facilities but bad hostel owners!!!
Posted 30 Oct 2019 on HotelsThe owners of this hostel stole my airpods off my bed when I had gone to the toilet and they were cleaning the bunk above mine. I would recommend travellers to use many of the alternative hostels in this same building to ensure they and their belongings have a safe stay. The pool on the roof is a big draw to staying in this apartment block and rightly so! It's got a bar, a good atmosphere and incredible views.
Comment from Hotel Management
14 Dec 2019 by Team , Hotel Management
Thank you for your stay with us.
We are sincerely sorry about your airpods. After thorough investigation of our staff members we were unable to locate your airpods anywhere. We strive to ensure that our rooms are maintained in the most proffessional manner. We believe they may have been misplaced elsewhere.
You can contact us anytime to discuss this further and we will be happy to help you find your airpods in any way we can.
by A verified traveler
Posted 18 Jul 2019 on Hotels
Pool view makes it good. Clean bed linen, comfortable bed, location: nothing really around, staff needs to be more around but generally you can contact via WhatsApp
Comment from Hotel Management
23 Jul 2019 by Team , Hotel Management
Thank you for your Stayed here! During your time, staff was handling another sister hostel as well, we are truly apologies for inconvenience caused. Hope you are having great holidays around.
by A verified traveler
Posted 17 Jul 2019
Positives:
The view from the rooftop infinity pool and from the hostel itself. The beds were comfortable
Negatives:
The pool/etc is shared by everyone in the entire high rise building (comprising of numerous hotels, hostels, and residences). Very busy.
There is a communal fridge. Some pre packaged food is bought as a gift for my family got opened and stolen. Despite my name being written on it. Disgusting behaviour. Staff didn’t seem to care... in fact when I asked one of them he said he’d seen someone take it 2 days ago??? Very disappointing
I paid for a room with 4 beds but they overbooked so put me in a room with more people. They told me to make it up to me they would include a breakfast which would ‘normally be expensive’. This ‘expensive’ breakfast consisted of toast with butter, jam, or Kaya spread.... one morning on my 4 night stay we even got some juice! Extremely disappointing and bad customer service.
There were no towels provided. At all. Even in the toilet after you washed your hands. Not even towels in the kitchen after you’ve washed your dishes. Ridiculous.
Bathrooms were always covered in water. The floor is slippery stone so this is a real health hazard.
No soap in the bathrooms. Occasionally soap is provided in the shower.
Someone would come in late at night and turn off the aircon - thus you would wake up in a pool of sweat
Location isn’t very convenient to access the majority of good places in KL.
Wouldn’t stay here again
Comment from Hotel Management
23 Jul 2019 by Team , Hotel Management
Dear Guest, Thank you for your stayed here, We are truly sorry for your missing food here, which is your loved one. we will more take care on this matter from now, For Beds we were upgraded your bed to our newly opened place, which more fancy then you have booked we havent charge anything for the New room, just because we would like to give best view of KL and Pleasant stay at KL Skyline, Yes sure we will more take care of your all above mentioned comments for your Future fellow travelers . Have a safe journey ahead. Thank you
by A verified traveler
Posted 16 May 2019
Comment from Hotel Management
16 May 2019 by Team , Hotel Management
thnak you for your stayed here, Have a good day
by A verified traveler
Posted 25 Jan 2019
Comment from Hotel Management
30 Jan 2019 by Team, Hotel Management
Thank you for your stayed
by A verified traveler
Posted 22 Jan 2019
Comment from Hotel Management
30 Jan 2019 by Team, Hotel Management
Thank you for stayed
