Ratings based on 74 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Sep 2024
the hotel servicing is over then my expectation before I'm check-in, especially the reception staff they're very Enthusiastic and professional, the hotel location in the downtown central, this hotel make my trip have a very nice ending for this time.
Comment from Hotel Management
26 Sep 2024 by Kanorly Kunyai, Hotel Management
Dear Chi Wai,Greetings from J-Hotel by Dorsett! Thank you so much for taking time to write us feedback and sharing your recent experience. We are delighted to read of your kindest review and compliment to the staff service and facilities, and we look forward to welcoming you back very soon.Best Regards, Kanorly KunyaiAssistant Front Office Manager
by A verified traveler
Posted 15 Sep 2024
Comment from Hotel Management
20 Sep 2024 by Kanorly Kunyai, Hotel Management
Dear Jeongln,Thank you for this delightful review and for support J-Hotel by Dorsett! We look forward to having you back again soon.Best regards,Kanorly KunyaiAssistant Front Office Manager
by A verified traveler
Posted 30 Aug 2024
Its very convenient to walk to TRX mall and the MRT station from the hotel
Comment from Hotel Management
2 Sep 2024 by Kanorly Kunyai, Hotel Management
Dear Yu Ning,Thank you for this delightful review and for support J-Hotel by Dorsett! We look forward to having you back again soon.Best regards,Kanorly KunyaiAssistant Front Office Manager
by A verified traveler
Posted 17 Aug 2024
Comment from Hotel Management
20 Aug 2024 by Henry LOO, Hotel Management
Dear Kaiyan,Greetings from J-Hotel by Dorsett! Thank you for taking time to write us feedback and sharing with others.We most like hearing from our guest, and we appreciate you letting us know what you enjoy most about our hotel, as well as sharing your constructive feedback gratefully acknowledged for improvement. We look forward to welcome you in near future.Best regards,Henry LOODirector of Operations
by A verified traveler
Posted 1 Aug 2024
Great location and lovely hotel
Comment from Hotel Management
1 Aug 2024 by Henry, Hotel Management
Dear Rhiarna,Greetings from J-Hotel by Dorsett! Thank you for taking time to write us feedback and sharing with others.We most like hearing from our guest, and we appreciate you letting us know what you enjoy most about our hotel, as well as sharing your constructive feedback gratefully acknowledged for improvement. We look forward to welcome you in near future.Best regards,Henry LOODirector of Operations
by A verified traveler
Posted 25 Jul 2024
Located at a quiet area but near to Pavillion shopping area.
Comment from Hotel Management
26 Jul 2024 by Henry LOO, Hotel Management
Dear Yee Kuan,Greetings from J-Hotel by Dorsett! Thank you for your feedback and sharing with others. It was great to know you had a pleasant stay with us. We hope to welcome you back soon.Regards,Henry LOODirector of Operations
by A verified traveler
Posted 10 Jul 2024
Nice hotel, really good food nearby, cute cat outside, nice staff.
Comment from Hotel Management
10 Jul 2024 by Henry LOO, Hotel Management
Dear Malinda,Greetings from J-Hotel by Dorsett!Thank you for taking the time to review your stay with us and sharing with others. There is really nothing better than seeing our guests satisfied and have a wonderful time with us. We were so pleased to be able to host you for an awesome vacation. Thank you for your rating and compliments!We wish to see you again soon.Regards,Henry LOODirector of Operations
by A verified traveler from TEMPE
Posted 26 Jun 2024
There is only one elevator in the hotel. In the morning rush hour, long wait is not good.
Comment from Hotel Management
27 Jun 2024 by Henry LOO, Hotel Management
Dear WENFU,Greetings from J-Hotel by Dorsett! Thank you for your feedback and sharing with others. We pleased to reply that our hotel has 2 guest lifts accessible basement, lobby and guest floor. It was great to know you had a pleasant stay with us. We hope to welcome you back soon.Regards,Henry LOODirector of Operations
by A verified traveler
Posted 3 May 2024
I stayed at this property for 4 nights with my partner on arrival to KL. There were limited photos on Google and Expedia but we took a chance. The hotel is more of a budget hotel for the area. In terms of location, we loved it. It’s very walkable to Bukit Bintang and The Exchange TRX. It’s in an area with a bunch of other hotels and nice restaurants and malls. The room was tiny and wasn’t in the best condition. There were scuffs on the walls and caulking was falling off. It was annoying that there was only one universal outlet in the room while the 3 others were not. They could do with some renovations. I don’t think I’d stay here again but if you’re on a budget it’s a good option for the location.
Comment from Hotel Management
6 May 2024 by Henry LOO, Hotel Management
Dear Momina, Greetings from J-Hotel by Dorsett! Thank you for taking time to write us feedback and sharing with others.We most like hearing from our guest, and we appreciate you letting us know what you enjoy most about our hotel, as well as sharing your constructive feedback gratefully acknowledged for improvement. Your next stay is certain a pleasant and comfortable. Best regards,Henry LOODirector of Operations
by A verified traveler
Posted 22 Apr 2024
The hotel is in a central location although there are limited facilities in the immediate area.
The car park uses lifts for the cars, which are quite difficult to get in an out of the car.
The bathroom in the room is very small, with the door opening inwards rather than sliding. This means you have to move yourself awkwardly around the toilet to close the door
Comment from Hotel Management
23 Apr 2024 by Henry LOO, Hotel Management
Dear Aaron,Greetings from J-Hotel by Dorsett! Thank you for taking time to write us feedback and sharing with others.We most like hearing from our guest, and we appreciate you letting us know what you enjoy most about our hotel, as well as sharing your feedback gratefully acknowledged for improvement. We look forward to welcome you in near future.Best regards,Henry LOODirector of Operations
