Ratings based on 62 Verified Reviews

3.6 out of 5
83% of guests recommend
3.6 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 8 Jul 2024
We come back to stay here 3 days 2 nights for the second time last time was in 2017. It was easily done for the changes from the prebooked room via online to a bigger room with additional reasonable fares. Room was clean, shower and toilet also clean. No smoking odour/smell. Willing to come back this hotel next time. Only the door key card was not responsive enough when inserted it in the card holder to turn on room lights although it was reset by the counter staff. But later on, with a bit of patience, it could work. Aircon remote control was flat, but the battery was changed by staff instantly. Overall, we are happy with staying 2 night 3 days at this Hote123. Please continue improve in service.
4 out of 5
by A verified traveler

Posted 28 May 2024 on Wotif
Good
3 out of 5
by A verified traveler

Good

Posted 27 Feb 2024 on Hotels
The room was clean, but first night had ants on the floor and bed, maybe because the previous poeple ate the the room. i asked the staff the day after and it get fixed. Also have nights club around and you can hear the sound a little. Dring the night (2am) i could smeel food from neighbors. The bed is very comfortable. The staffis very kind, Planed to walk 700 meters from the Pudu station.
1 out of 5
by A verified traveler

Posted 23 Dec 2023
My red line is bugs. I found cockroaches in my room after leaving and coming back soon after check in. This is also directly across from KTV a massive karaoke club chain that sounds like a hostess club from internet descriptions. So maybe not "family friendly" after dark. I didnt stay long enough to find out. The front desk is behind metal bars, which tells me they've had security concerns. The elevator had a smell that wasn't good. They did have a nice koi pond in front and the staff was friendly. There are food stalls out front and a nice cafe on the hotel property. I am not likely to go back.
4 out of 5
by A verified traveler

Value for money

Posted 19 Nov 2019 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Aug 2019 on Hotels
4 out of 5
by A verified traveler

Posted 14 May 2019
no extra room access card but air con good, good.location
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 May 2019
4 out of 5
by A verified traveler

Should improve in servicing.

Posted 14 Apr 2019 on Hotels
Not so nice like last time as sometime room got change as checking in late.
4 out of 5
by A verified traveler

Posted 10 Mar 2019
clean and beautiful room
Comment from Hotel Management
13 Mar 2019 by Adelyn.L, Hotel Management
Thank you for ur comment.