Ratings based on 62 Verified Reviews
3.6 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jul 2024
We come back to stay here 3 days 2 nights for the second time last time was in 2017.
It was easily done for the changes from the prebooked room via online to a bigger room with additional reasonable fares.
Room was clean, shower and toilet also clean. No smoking odour/smell.
Willing to come back this hotel next time.
Only the door key card was not responsive enough when inserted it in the card holder to turn on room lights although it was reset by the counter staff. But later on, with a bit of patience, it could work.
Aircon remote control was flat, but the battery was changed by staff instantly.
Overall, we are happy with staying 2 night 3 days at this Hote123. Please continue improve in service.
by A verified traveler
Posted 28 May 2024 on Wotif
Good
by A verified traveler
Good
Posted 27 Feb 2024 on HotelsThe room was clean, but first night had ants on the floor and bed, maybe because the previous poeple ate the the room. i asked the staff the day after and it get fixed.
Also have nights club around and you can hear the sound a little.
Dring the night (2am) i could smeel food from neighbors.
The bed is very comfortable.
The staffis very kind,
Planed to walk 700 meters from the Pudu station.
by A verified traveler
Posted 23 Dec 2023
My red line is bugs. I found cockroaches in my room after leaving and coming back soon after check in.
This is also directly across from KTV a massive karaoke club chain that sounds like a hostess club from internet descriptions. So maybe not "family friendly" after dark. I didnt stay long enough to find out.
The front desk is behind metal bars, which tells me they've had security concerns.
The elevator had a smell that wasn't good.
They did have a nice koi pond in front and the staff was friendly. There are food stalls out front and a nice cafe on the hotel property.
I am not likely to go back.
by A verified traveler
Value for money
Posted 19 Nov 2019 on Hotelsby A verified traveler
Posted 29 Aug 2019 on Hotels
by A verified traveler
Posted 14 May 2019
no extra room access card but air con good, good.location
by A verified traveler
Posted 2 May 2019
by A verified traveler
Should improve in servicing.
Posted 14 Apr 2019 on HotelsNot so nice like last time as sometime room got change as checking in late.
by A verified traveler
Posted 10 Mar 2019
clean and beautiful room
Comment from Hotel Management
13 Mar 2019 by Adelyn.L, Hotel Management
Thank you for ur comment.