Ratings based on 49 Verified Reviews
3.7 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
Overall the experience was comfortable.
by A verified traveler
Posted 24 Aug 2024
Good location but room outdated and bathroom not that clean
by A verified traveler
Posted 25 Jun 2024
Dirty pillows. No free amenities
by A verified traveler from Oak Hill
Posted 8 Jun 2024
In registration, clerk refused to issue a second room card. Not accommodating to very long distance travelers (both persons have to either stay in the room or leave together since no access to elevator and no power/AC without card.) However, the worst was evidence of bed bugs in first room assigned to us. Not recommending it except for location.
Comment from Hotel Management
13 Jun 2024 by FTZ, Hotel Management
Dear Said,Thank you for staying with us at the FOX Lite Hotel Dpulze!Our team believes in the importance of providing a memorable stay experience for all our residents. Naturally, we are disappointed to learn that your stay has not been completely satisfactory.We wish to assure you that your feedback has been shared with the related department concerned and necessary guidance through training will be given to avoid a recurrence of this incident. Once again, thank you for your valuable feedback. Yours sincerely,FOX Lite Hotel Dpulze Management
by A verified traveler
Posted 22 Apr 2024
Their employees are so friendly and helpful
Comment from Hotel Management
13 Jun 2024 by FTZ, Hotel Management
Dear Law,Thank you for taking the time to share your stay experience at FOX Lite Hotel Dpulze!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,FOX Lite Hotel Dpulze Management
by A verified traveler
Posted 7 Apr 2024
The room floor too dusty
Comment from Hotel Management
13 Jun 2024 by FTZ, Hotel Management
Dear Afnil Danial,Thank you for staying with us at the FOX Lite Hotel Dpulze!Our team believes in the importance of providing a memorable stay experience for all our residents. Naturally, we are disappointed to learn that your stay has not been completely satisfactory.We wish to assure you that your feedback has been shared with the related department concerned and necessary guidance through training will be given to avoid a recurrence of this incident. Once again, thank you for your valuable feedback. Yours sincerely,FOX Lite Hotel Dpulze Management
by A verified traveler
Posted 26 Feb 2024 on Hotels
Comment from Hotel Management
13 Jun 2024 by FTZ, Hotel Management
Dear Fatmasari,Thank you for taking the time to share your stay experience at FOX Lite Hotel Dpulze!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,FOX Lite Hotel Dpulze Management
by A verified traveler
Posted 10 Feb 2024
Under staffed. Had to take out the luggages myself. A help with the trolly man should help. Otherwise good for short stay. Just above D’pulze shopping mall. You can bring your shopping bags in a trolly upto your room which was awesome.
by A verified traveler from W. P. LABUAN
Posted 21 Aug 2023
Stayed here few times. Easy access to shopping and food. Good facility. Value for money. Would highly suggest housekeeping department to look at dusting the fan and the lighting area of the bed head panel and also sweeping the floor.
Comment from Hotel Management
22 Aug 2023 by Frantz, Hotel Management
Dear Hyginus,Thank you for sharing your feedback about your recent stay experience with us .I noted that we failed to meet your expectations in certain aspects of your recent stay with us. I have carefully reviewed your concerns and I am very sorry for having failed to give you the service all our guests expect. We are constantly looking at ways to improve our services, and, following your feedback, I will focus my efforts to drive improvements in these areas:We are currently dusting all our fan in stages as well as focusing on vacuuming the floor to ensure our guest have a much more comfortable stay.Once again, thank you for your valued feedback. From all of us at FOX Lite Cyberjaya, we look forward to welcoming you again at any one of our serviced residences.Your sincerely,FOX Lite Cyberjaya Management.
by A verified traveler
Posted 17 Aug 2023
Comment from Hotel Management
18 Aug 2023 by Frantz, Hotel Management
Dear Riza,Thank you for your rating. Please do let us know how we can make your stay better.Your sincerely,FOX Lite Cyberjaya Management.
