Ratings based on 814 Verified Reviews

3.8 out of 5
85% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from MOUNTAIN HOME

This traveler left a rating score only Posted 27 Oct 2024
5 out of 5
by A verified traveler

Posted 19 Sep 2024
Accessible
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Sep 2024
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Apr 2024 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Mar 2024
1 out of 5
by A verified traveler

Posted 3 Mar 2024
It said it had a pool and gym...but it does not. It is not well maintained.
2 out of 5
by A verified traveler

4 nights stay

Posted 26 Feb 2024 on Hotels
This hotel is becoming worse, probably will be my last time staying. Stayed 4 nights. Good point: Room is comfy Close to my branch office Rooms for improvement: NO Gym facility even the web/ APP saying there is, I felt that I got cheated. Poor quality of breakfast, limited selection food choice really need to improve a lot. Hot shower not working fine, it took me 5 mins to wait The only reason I chose this hotel is close to my hotel, if this hotel do not improve then i will give up.
3 out of 5
by A verified traveler

Posted 14 Feb 2024
The toilet installation looks bad, it looks dislocated.. The soundproof windows are not good. You can clearly hear the construction outside at night on the upper floors.
3 out of 5
by A verified traveler

Posted 14 Feb 2024
When I checked out today, the hotel staff (lady) explained that the parking machine was spoiled and could not waive my parking fee. It was necessary for me to go to the packing office to waive after that I was asked to pay by the parking office when I arrived at the hotel. No free parking is provided by the hotel. Service = "Dishonest"
4 out of 5
by A verified traveler

Posted 2 Aug 2023
generally is quite clean, the room is big, the mattress was okay to me not too soft.