Ratings based on 643 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
Nice
Comment from Hotel Management
11 Nov 2024 by Rosnani Rawi, Hotel Management
Dear MOHD FAHAMI, Thank you so much for your kind review! We're delighted to hear that you had a wonderful experience with us. We hope to see you again soon. Regards, The Management
by A verified traveler
Posted 4 Nov 2024
A bit out dated but still a good place to stay for a rest every night
Comment from Hotel Management
4 Nov 2024 by Rosnani Rawi, Hotel Management
Dear Muzakkir, Thank you for taking the time to leave a review about your recent stay with us. We truly appreciate your feedback and are glad to hear that you found our place to be a good option for a restful night. We are aware that some aspects of our property may feel a bit outdated, and we are continuously working to enhance our facilities to improve our guests’ experience. Your comments are invaluable as they help us identify areas for improvement. We hope to welcome you back in the future and provide you with an even better experience. Regards, The Management
by A verified traveler
Posted 27 Oct 2024
Hotel & room is clean, room is big, comfy bed, the room is appear to be renovated and tv had more variety compared to my last stay.
Comment from Hotel Management
29 Oct 2024 by Rosnani Rawi, Hotel Management
Dear CHIEW CHEE, Thank you so much for taking the time to share your experience with us. We're delighted to hear that you found our hotel and room clean, spacious, and comfortable. We're especially glad that you noticed our recent renovations and enjoyed the enhanced TV variety during your stay. Your feedback is invaluable to us, and we hope to welcome you back soon for another enjoyable visit. Regards, The Management
by A verified traveler
Posted 15 Oct 2024
This was an awesome stay. I liked its cleanliness and professionalism from the staff.
Comment from Hotel Management
16 Oct 2024 by Rosnani Rawi, Hotel Management
Dear Juan, Thank you so much for your wonderful review. We are thrilled to hear that you had an awesome stay with us and that our cleanliness and professionalism met your expectations. Your kind words serve as a great motivation for our team to continue providing the best service possible. We look forward to welcoming you back soon. Regards, The Management
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Rosnani Rawi, Hotel Management
Dear Mudassar, Thank you for taking the time to leave us a review. We’re glad to hear that you had a mostly positive experience during your stay. If there were any areas where we could improve, we would love to hear your feedback. Our goal is to provide the best possible experience for all our guests, and your insights would help us achieve that. We hope to welcome you back in the future. Regards, The Management
by A verified traveler
Posted 5 Oct 2024
We ended up having to check out of the property. The shower was not properly hinged and created water collection on the floor, which was an extreme hazard. We were supposed to be refunded for the second night and that was a lie, this is not a 4-star hotel.
Comment from Hotel Management
10 Oct 2024 by Rosnani Rawi, Hotel Management
Dear Leatha, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you encountered during your stay. Regarding the shower issue, we understand how important safety is, and we are currently addressing this concern to prevent it from happening in the future. We hope to ensure that all our facilities are in the best possible condition for our guests. We value your feedback and hope to welcome you back in the future for a more enjoyable stay. Regards, The Management
by A verified traveler
Posted 3 Oct 2024
Excellent
Will repeat
Comment from Hotel Management
4 Oct 2024 by Rosnani Rawi, Hotel Management
Dear Batrisya, Thank you for staying with us at Dorsett Putrajaya. We are delighted to hear you had a wonderful stay with us and had memorable moments. The team is looking forward to welcoming you back for many more enjoyable moments at Dorsett Putrajaya. Regards, The Management
by A verified traveler
Posted 19 Aug 2024 on Hotels
Comment from Hotel Management
20 Aug 2024 by Rosnani Rawi, Hotel Management
Dear Erney afeyza, Thank you for rating us. We are glad that you are happy with the recent stay in the hotel. We are looking towards to your next stay with us soon. Thank you. The Management
by A verified traveler
Hotel Review
Posted 10 Aug 2024 on HotelsLovely stay
Comment from Hotel Management
11 Aug 2024 by Rosnani Rawi, Hotel Management
Dear David, Thank you so much for your wonderful review! We're thrilled to hear that you had a lovely stay with us. We strive to provide a memorable experience for all our guests, and your kind words motivate us to keep up the great work. We look forward to welcoming you back on your next visit! Regards, The Management
by A verified traveler from Naples
Posted 6 Aug 2024
We had a balcony room and it was noisy until Midnight from the food trucks/music across the street. The hotel is average and the Air-conditioning was running all night, without ever reaching the set temperature. The bed was comfortable. Just ok for one night.
Comment from Hotel Management
9 Aug 2024 by Rosnani Rawi, Hotel Management
Dear Marvin, Thank you for taking the time to share your experience with us. We truly appreciate your feedback, as it helps us improve our services. We apologise for the noise issues you experienced due to the food trucks and music across the street. We understand that this can be disruptive, and we are actively looking into ways to minimise this in the future. Regarding the air conditioning, we are sorry that it did not reach the set temperature during your stay. Our team will certainly investigate this issue to ensure it is addressed for future guests. We are glad to hear that you found the bed comfortable. Your comfort is important to us, and we aim to provide a restful stay for all our guests. Thank you once again for your valuable feedback. We hope you will consider staying with us again in the future. Regards, The Management
