Ratings based on 32 Verified Reviews
2.9 Room cleanliness
2.8 Service & staff
2.9 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Jun 2019
by A verified traveler from batu pahat
Posted 1 Mar 2019
by A verified traveler
Posted 2 Dec 2018
by A verified traveler
Posted 1 Nov 2018 on Hotels
by A verified traveler
Photos not even close to reality
Posted 31 Oct 2018 on HotelsNot sure if they put me in the wrong room or not, but the photos of the room was great, the room wasn't the same. Obviously they hired a fantastic photographer. The standard price of this room, apparently, is $100AUD. It was dropped to $50AUD for the following day, however, I had a discount to $25AUD. In no world would I pay even close to $100AUD for this room. $25 is even pushing it. This is an old hotel where they put some decent furnishings.
Took 30 minutes to check-in, as there's only one reception guy and other customers were having problems. 15 minutes to check-out.
I don't mind staying in dingy, cheap, hotel rooms, provided that I'm expecting to stay in one. Problem here is that the photos look like it's a nice, classy hotel. In reality, it's a dingy, cheap, hotel room.
Comment from Hotel Management
4 Dec 2018 by Hotel Club Dolphin, Hotel Management
Dear Valued Guest,
Greetings from Hotel Club Dolphin!
Thank you for your review. We are very disappointed to read your comment. From your description it was definitely not an image that we would like to portray to our guests.We have let you down with the quality service you have experienced during checking-in your room.We apologize for the inconvenience caused and assure you that we will investigate the matter. We sincerely hope that you will grant us another opportunity in the future.
Please be assured that we will take all special care on your visit. Look forward to having you stay with us soon.
Best regards,
Hotel Club Dolphin
Management
by A verified traveler from Kuala Lumpur
Posted 11 Aug 2018
by A verified traveler from malaysia
Posted 15 Jul 2018
Slow operation ! dirty ! waiting until 2 hours for check in ! 1 out of 5 star !!
by A verified traveler
Posted 30 Jun 2018 on Hotels
Recommended
for Everyoneby A verified traveler
Posted 29 May 2018
A nice hotel for short vacation. Services also good.
by A verified traveler from JB
Very bad experience
Posted 10 May 2018No a good experience. Room was not cleaned. Main entrance Lights was not working .
Worth thing I was asked to pay tourism charge as I showed Malaysian Ikad.
