Ratings based on 496 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 7 Nov 2024
A bit secluded.
Comment from Hotel Management
11 Nov 2024 by CHSA, Hotel Management
Dear Boon Chong JamesThank you for the review. We hope to see you again soon.Warm regards,Felix YeoGeneral Manager
by A verified traveler
Posted 4 Nov 2024
Very limited in alcoholic drinks.
Comment from Hotel Management
19 Nov 2024 by CHSA, Hotel Management
Dear Shannon,Thank you for your feedback. We will review on the beverage menu for the betterment. Warm regards,Felix YeoGeneral Manager
by A verified traveler
Posted 8 Sep 2024
All is good, just lobby staff need to improve
Comment from Hotel Management
12 Sep 2024 by CHSA, Hotel Management
Dear Szaufiq'Qur,Thank you for your feedback. Please do accept our sincere apologies for the shortcomings you have encountered. Be assured that we will do our best to enhance our services.We hope to serve you better in the future.Kind regards,Felix YeoGeneral Manager
by A verified traveler
Posted 28 Aug 2024
Location
Comment from Hotel Management
6 Sep 2024 by CHSA, Hotel Management
Dear Abdul Kadir Jailani,Thank you for your sharing with us your review in rating. We hope to see you again in the near future.Best regards,Felix YeoGeneral Manager
by A verified traveler
Posted 16 Aug 2024 on Hotels
Comment from Hotel Management
23 Aug 2024 by CHSA, Hotel Management
Dear wong,Thank you for your feedback in full rating. We hope to be at your service again on your next visit to Shah Alam.Kind regards,Felix YeoGeneral Manager
by A verified traveler
Posted 9 Aug 2024
Good staff, good service
Comment from Hotel Management
22 Aug 2024 by CHSA, Hotel Management
Dear AFNIL DANIAL BIN AHMAD, Thank you for your time to write a review on the hotel service. Please come again in the future!Best regards, Felix YeoGeneral Manager
by A verified traveler
Posted 17 Jul 2024 on Hotels
Comment from Hotel Management
2 Aug 2024 by CHSA, Hotel Management
Dear MOHD YAAKUB,Thank you for the full rating. We hope to have the opportunity to serve you again soon.Kind regards,Felix YeoGeneral Manager
by A verified traveler
Posted 14 Jul 2024
Feels like you're being transported to pre-millenium years. But overall, nostalgic
Comment from Hotel Management
2 Aug 2024 by CHSA, Hotel Management
Dear Khairul Khalil,Thank you for your review on our hotel. We hope you will visit us again in the future.Kind regards,Felix YeoGeneral Manager
by A verified traveler
Posted 8 May 2024
Ggwp
Comment from Hotel Management
16 May 2024 by CHSA, Hotel Management
Dear Panuwat,Thank you for leaving us a review. We hope for the opportunity to offer you a better experience in the future.Best regards,Felix YeoGeneral Manager
